Field Service Technician - Fayetteville, NC

Overview

Welcome to the intersection of energy and home services. At NRG, we are driven to create a smarter, cleaner, and more connected future. Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We proactively protect and keep our customers connected to home, no matter where they are.

Join the Smart Home team to create smarter, safer, and more sustainable homes.

Field Service Technician/Professional

Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint, named one of Forbes World s 50 Most Innovative Companies, is looking for Field Service Technicians to join our nationally recognized team.

• Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives.
• Comprehensive, Paid Training: Virtual & on-the-job training, plus ongoing coaching and support from leaders and teammates.
• Zero Commute: Take-home company vehicle and gas card for work use. We pay for drive time to and from appointments.
• Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays).
• Fully Equipped: Tools, a cell phone, a tablet, and paid licensing required for job duties.
• The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program, and employee pricing on Smart Home equipment.
• Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest).

As a Field Professional
, you are the ultimate smart home expert. Your day-to-day includes:

• Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Customer
  
  Education:
  
  Training homeowners on how to use their new system to protect their families.
• Growth: Benefiting from coaching and leadership training to move up within our national organization.

We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro seeking a hands-on role, we want to hear from you if you have:

• A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
• Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
• Requirements: A valid driver s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law.

• Ability to lift and carry up to 45 lbs.
• Ability to climb ladders (up to 14 feet) and work in confined spaces like attics; ability to carry tools within weight limits for company-approved ladders (375 lbs).
• Comfortable bending, kneeling, and standing for extended periods.

Safety culture is strong ld Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers.

Ready to transform your career? Apply today to join the Vivint team!

NRG Energy is committed to a drug- and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable-suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant s experience or skills.

Official description on file with Talent.