Account Executive, Ticket Sales

Account Executive, Ticket Sales

Department: Sales

Classification: Full-time (Exempt)

Location: Fayetteville, NC

Summary: The Fayetteville Woodpeckers are seeking an Account Executive, Ticket Sales. This position will be responsible for selling total product ticket plans, groups, hospitality, and season memberships.

• Generate new business and conduct sales presentations to businesses, organizations and individuals in Fayetteville, Fort Bragg and the surrounding marketplace.
• Coordinate and execute sales calls on potential customers through cold calling, prospecting and referrals from current customers.
• Represent the organization at in‑house ballpark events and off‑site community events.
• Effectively and efficiently manage a sales pipeline of both businesses and consumers through a customer relationship management system.
• Be accountable for activity metrics (including calls, e‑mails) and appointment goals that result in closed sales and revenue achievement.
• Perform other duties as assigned.

• Bachelor’s degree in Business (or related field) or equivalent work experience
• 1+ years’ experience in sales and/or customer service with proven ability to meet sales goals (preferred)
• Strong organizational and time‑management skills
• Excellent oral communication, customer‑service and problem‑solving skills
• Exceptional attention to detail
• Ability to handle multiple tasks simultaneously in a fast‑paced environment while meeting tight deadlines
• Well‑developed interpersonal skills and professionalism
• Proficient computer skills with MS Office experience
• Consistent and punctual
• Strong working knowledge of Microsoft Office
• Ability to work independently and as a team member
• Bilingual is a plus

The position will work in an office and stadium environment. It routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level is usually moderate but can be loud within the stadium environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear, occasionally required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.

This is a full‑time position. Hours are Monday through Friday, 9 a.m. to 5 p.m. The role requires frequent nights, weekends and holidays as well as attendance at all home baseball games and special events.

Rare travel is expected for this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EOE/M/F/Vet/Disability