Retail & Coffee Manager

Job Summary

Retail & Coffee Manager – an energetic, entrepreneurial manager responsible for the daily operation of the coffee, retail, and cafeteria units across the service portfolio. The role drives guest satisfaction, team performance, financial stewardship, and operational excellence.

• Oversee daily administrative and operational tasks across all retail and coffee units.
• Manage all aspects of staff scheduling, training, and performance coaching.
• Develop, forecast, and report on financial performance, including budget development and control.
• Maintain market knowledge and emerging trends to inform merchandising and pricing.
• Control cost and manage expenditure within the designated account.
• Ensure sanitation and safety compliance for assigned units.
• Purchase and manage inventory and supply chain requirements.
• Roll out new culinary programs in collaboration with marketing and culinary teams.

• Culinary degree preferred; A.A. degree plus related experience acceptable.
• Three or more years of supervisory experience in food service operations.
• Strong knowledge of retail, food, and catering trends focused on quality, production, sanitation, food cost controls, and presentation.
• Leadership, management, and coaching skills.
• Excellent written and verbal communication skills.
• Financial, budgetary, accounting, and computational proficiency.
• Proficient computer skills including Microsoft Office, email, and Internet usage.
• Serv Safe® certified.

• Medical, Dental, Vision, and Life Insurance/AD.
• Disability Insurance, Retirement Plan, and Paid Time Off.
• Paid Parental Leave, Holiday Time Off, and Personal Leave.
• Associate Shopping Program, Health and Wellness, Discount Marketplace, and Identity Theft Protection.
• Pet Insurance, Commuter Benefits, Employee Assistance, and Flexible Spending Accounts (FSAs).

Compass Group is an equal opportunity employer. Applications are accepted on an ongoing basis, and the company maintains a drug‑free workplace.

Join the Compass family and help serve those who serve.