Team Leader, Management

Overview

Join to apply for the Team Leader role at H&R Block
.

At H&R Block, we believe in the power of people helping people and strive to elevate how we work, how we serve, and how we lead in our industry. We are committed to a high performing, connected culture where everyone belongs.

• Lead a customer-centric team of associates and accelerate seasonal tax business by managing a single H&R Block tax office.
• Provide front-line leadership and development of tax office associates, delivering an outstanding client experience and achieving office growth objectives.
• Serve as a knowledgeable resource on tax topics and products for associates; lead daily activities to ensure work is completed on time with quality standards.
• Partner with the District General Manager to create and implement office-level growth plans, develop local partnerships, and manage office community involvement.
• Assist in recruiting and interviewing candidates for tax office positions; supervise or manage people; lead daily team meetings; create work schedules and ensure accurate timekeeping.
• Prepare tax returns as required and conduct timely performance reviews; address associate issues in collaboration with the Associate Relations Center.

• Prior experience in customer service, shift leadership, or similar roles; experience supervising or managing people.
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).
• Annual completion of continuing education and ability to meet IRS and applicable state requirements.
• Computer proficiency with MS Office; ability to work independently with minimal supervision; flexible schedule.
• High school diploma or equivalent or higher.

• Employee Assistance Program with Health Advocate.
• Better You wellbeing program and neurodiversity and caregiver support.
• Discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings, and Employee Stock Purchase Plan (eligibility rules apply).
• More benefits available at

H&R Block is an equal opportunity employer that values diversity and belonging. We foster a connected culture where trust, care, and collaboration help everyone bring their authentic self to work.

If you’re looking to make an impact, H&R Block is the place for you.

Sponsored Job