Journeyman Network & Systems Administrator

Responsibilities

• Install, modify, and repair computer hardware and software both in person and through the use of remote access tools.
• Provides end-user software and hardware troubleshooting.
• Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
• Participates in the administration of e-mail, Microsoft office, etc. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
• Resolve Tier II issues as they arise
• Maintains current knowledge of relevant technology as assigned.
• Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
• May coach and review the work of less-experienced professionals. May serve as a team or task leader.
• Position may require shift work and the ability to be available for 24/hr surge support as needed by the customer.

• TS/SCI Clearance Required
• Comp Tia Sec+ (8570 IAT II)

• AA/AS (or equivalent experience)
• 8+ years of experience
• Cisco or Network/Systems Administration Experience (CCENT or CCNA)

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals.

In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

On-Site