Access Coordinator

Overview

Summary:

Ensure optimum patient flow through the office; accurate and prompt entry submission of charges; initiation of new patient medical records; accurate, efficient scheduling of patient visits and timely submission of reports.

$2,000 Bonus

Facility Cape Fear Valley Medical Center

Location Fayetteville, North Carolina

Department CFV Outpatient Imaging

Job Family Clerical

Work Shift Days (United States of America)

The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:

• Ensure completion of new patient information packet including consents, insurance forms and other clinical documents
• Verify and update computer system with patient demographic and insurance information
• Schedule appointments for follow-up visits and procedures in the computer system
• Determine the appropriate provider, length and time of appointment
• Accurately post charges in the computer system to the proper patient account
• Collect and post payments from patients and prepare patient receipts
• Maintain and responsible for cash drawer (batch) and balances and closes cash drawer
• Answer basic questions about patients’ bills and insurance
• Direct patients to appropriate clinical area
• Close and secure office at the end of shift
• Other duties as assigned

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

• High school diploma or equivalent required

• 1 year clerical experience required
• 1 year medical business office or significant public contact experience preferred

• Ability to deal with patients under stress
• Good planning and organizational abilities
• Speaking and hearing to converse with the public
• Office equipment skills

• Ability to see and read printed data and computer screens
• Manual dexterity
• Visual and auditory acuity to collect information
• Verbal communication skills
• Ability to lift, stoop, bend, kneel, reach and sit for extended periods of time

Required Licenses And Certifications
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity