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Development Specialist

Job in Fayetteville, Cumberland County, North Carolina, 28305, USA
Listing for: ServiceSource
Full Time position
Listed on 2026-02-05
Job specializations:
  • Healthcare
    Community Health
Job Description & How to Apply Below
Position: Employment Development Specialist

Make an impact by joining Service Source, a champion for people with disabilities. Explore new opportunities! Service Source is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Job Summary

The Employment Development Specialist (EDS) is responsible for providing Supported Employment (SE), Work Adjustment Job Coaching (WAJC), Community Based Assessment, and Long-Term Vocational Supports (LTVS) to individuals with disabilities in the Community and on Ability One sites. This position works closely with Vocational Rehabilitation Counselors to achieve successful integrated job placements. The EDS provides guidance/mentoring to the Service Source Employment Specialist(s) and serves as the point of contact with VR for referrals.

Primary

Duties
  • Manage an active caseload of 20-25 individuals by completing each milestone for intake, job development/placement, completion of training goals, stabilization, and successful closure. Complete Situational Assessment & Community Based Assessment.
  • Access Long Term Vocational Support funding for individuals working after their case is successfully closed by VR through Alliance Health.
  • Maintain familiarity with requirements/compliance with Medicaid, CARF, HIPAA, VR audits, and Ability One.
  • Perform supervisory actions in VR ENCORE or other case management billing system by tracking referrals, uploading milestone documentation, tracking milestones/billings, and revenue.
  • Meet weekly with Employment Specialist(s) to assist with scheduling/mapping out weekly job coaching activities via electronic calendar and review of cases.
Additional Responsibilities
  • Conduct quarterly surveys with employee, employers, and families for feedback about services and supports being provided.
  • Provide employers with available tax credits for hiring a person with a disability and assist employer in accessing/filling out required paperwork.
  • Attend required Service Source, VR/Alliance trainings, APSE trainings, and other related conferences/trainings.
  • Complete in an accurate & timely manner case notes for weekly billing, upload milestones in ENCORE, submission of time in Workday, and submission of expenses in Workday.
  • Comply with filling our vehicle inspection/mileage logs as well as HIPAA requirements when carrying confidential consumer information.
  • Ensure yearly trainings are completed face to face or in Workday.
  • Understand & utilize SETWORKS electronic system as required.
  • Attend monthly staffing’s with VR.
  • Perform other responsibilities as assigned.
Qualifications:

Education, Experience, and Certification(s)
  • Two years of experience and/or training working with individuals with disabilities required.
  • Qualified Professional or Associate Professional within the Mental Health/Developmental Disabilities/Substance Abuse field preferred.
  • Bachelor’s degree in the Human Services field preferred.
  • American Sign Language or Sign Language Interpretation degree or certification preferred.

    Certified Employment Support Professional (CESP) or Certified Individual Placement Support (CIPS) credential preferred.
  • Valid North Carolina driver license, per state law, and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).
Knowledge,

Skills And Abilities
  • Ability to establish & maintain effective working relationships with consumers, families, all levels of staff, & community agencies.
  • Proficiency in Microsoft Office skills, with the ability to become familiar with corporate specific programs and software.
  • Must be able to pass a criminal background check, drug testing, & healthcare registry check.
  • Excellent oral/verbal communication skills.
  • A well-organized & self-directed individual who is a team player.
  • Must be able to handle confidential & delicate matters with diplomacy & be able to see the big picture as it relates to the overall development of an organization that strives for excellence.
Physical Demands

The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance &…

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