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AVP Clinical Services - Fayetteville, NC

Job in Fayetteville, Cumberland County, North Carolina, 28305, USA
Listing for: VIA Health Partners
Full Time position
Listed on 2026-02-05
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
Job Description & How to Apply Below

AVP Clinical Services - Fayetteville, NC

5 days ago Be among the first 25 applicants

VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care. We are a community-based, not-for-profit hospice & palliative care provider with deep community roots and decades of experience serving all patients and families, regardless of ability to pay or medical complexity. We are a people-first organization whose funds go to serve our mission.

Benefits
  • Medical, Vision, and Dental plans through BCBS
  • 28 days of Paid Time Off
  • Excellent mileage reimbursement rate
  • 403(b) Retirement plan with matching
  • Focused programs honoring Veteran patients
  • Assistance with achieving Certified Hospice & Palliative Nurse (CHPN)
  • Best Orientation and Onboarding program you’ve experienced
  • Seasoned Hospice leaders guiding your career growth
Summary

Responsible for oversight and direction of the Fayetteville / Cumberland Region of VIA Health Partners service area. Provides direct supervision of Directors and others who are responsible for day-to-day supervision of clinical and administrative staff within these programs. Ensures exceptional patient care is provided in accordance with established organizational procedures and government regulations.

Essential Functions
  • Assumes responsibility for oversight and direction for hospice and palliative care programs.
    • Ensures clinical care is effective and meets/exceeds the needs of patients and families.
    • Ensures service is provided within structure, policy, and regulatory environment required by Hospice.
    • Ensures documentation meets all standards as designated by Hospice.
    • Cross trains with other AVPs to ensure continuity of leadership across programs and regions.
    • Complies with all expectations of quality improvement activities to continuously monitor, evaluate, and improve performance.
  • Effectively supervises Clinical Directors and other direct reports.
    • Provides leadership through establishing professional and clinical performance goals. Conducts staff meetings and appropriate training as required. Instructs Directors, Team Managers and staff regarding policy, procedures, government, and programmatic changes.
    • Ensures all clinical and administrative staff function in accordance with established procedures and regulatory requirements.
    • Ensures staff is operating in accordance with Exceptional Care Guidelines, including Expected Behaviors and adherence to VIA Health Partners’ Core Values.
    • Ensures staff are compliant with VIA Health Partners requirements such as education, certifications, vaccinations.
    • May participate in or lead quality improvement activities.
    • In conjunction with Human Resources, effectively recruits, onboards, trains, and retains new employees.
    • Responsible for all clinical and administrative functions of business units including established metrics such as quality (CAHPS), and P&L.
  • Assumes responsibility for effective administration of Clinical Team functions.
    • Participates in budget process and ongoing financial review.
    • Administers material resource allocations and budgetary distributions.
    • Actively uses available reports and statistical data to manage programs effectively and efficiently.
    • Ensures all patient care meets professional, organizational, regulatory, licensure, and accreditation standards through ongoing monitoring and improvement activities.
    • Interprets all organizational policies and procedures; ensures compliance.
    • Assumes responsibility for professional development and staying abreast of current trends in healthcare field.
    • Ensures timely incorporation of new information and methods into practice. Plans and directs continuing education activities.
    • Approves time sheets/PTO requests and generates PAFs for direct reports.
  • Ensures compliance with regulatory requirements for inpatient and residential hospice.
    • Assures implementation of and compliance with all clinical policies and procedures, licensing and certification rules, regulations, and guidelines.
    • Adheres to all policies, procedures and regulations regarding patient care, conduct, safety, fire, security, and risk management.
  • Assumes responsibility for establishing and maintaining professional relationships with…
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