Access Coordinator III; Northwest, AR

Overview

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Closing Date: 02/01/2026

Type of Position: Clinical Staff - Medical Ancillary Support

Job Type: Regular

Work Shift: Day Shift (United States of America)

Sponsorship Available: No

Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health:
  Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement:
  Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

We are seeking a detail-oriented individual to join our team as an Access Coordinator III at UAMS Fayetteville Family Medical Center. In this data-entry-focused position, you’ll support patient care activities by ensuring accurate and efficient handling of billing processes and medical records/referrals. This role provides comprehensive administrative and operational support while serving as a key point of contact for patients and the public.

Responsibilities include meeting, greeting, and assisting patients in person and by phone, coordinating appointments, and facilitating access to care through effective data management and process support.

Be part of a team that prioritizes patient access and care while working in a collaborative and supportive environment. If you are detail-oriented, skilled in data management, and passionate about supporting patient care, we encourage you to apply and contribute to our mission!

Minimum Qualifications:

• High school diploma/GED
• Three (3) years of customer service experience, preferably in registration, billing, or scheduling in a healthcare environment.
• Must be able to sit continuously and work on a computer throughout the day

Knowledge, Skills, & Abilities:

• Proficiency in data entry and accuracy in handling billing and medical records.
• Knowledge of billing processes, claim preparation, and revenue integrity principles.
• Strong organizational and multitasking skills to manage multiple priorities.
• Excellent interpersonal and communication skills for patient and team interactions.
• Ability to collaborate with clinical and administrative staff to resolve issues and improve processes.
• Familiarity with medical records management and referral coordination.
• Commitment to supporting access to care and UAMS’s mission of exceptional service.

• Perform accurate data entry for billing processes, including reviewing financial and billing data, preparing and reconciling charges, and supporting timely claim processing.
• Manage patient records and referrals, ensuring appropriate documentation is obtained, transmitted, and maintained to support continuity of care.
• Serve as a point of contact for patients by greeting, assisting, and coordinating appointments in person and via phone.
• Collaborate with clinical and administrative teams to resolve issues, improve workflows, and enhance the patient experience.
• Support clinic…