Patient Care Coordinator​/Engager

Lucid Hearing is a leading innovator in assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains.

Our Mission: "Helping People Hear Better"

Location: Sam's Club, Fayetteville, NC

Hours: Full time – Tuesday to Saturday, 9:00 a.m. – 6:00 p.m.

Pay: $18+/hour

• Share our passion of giving the gift of hearing by locating people who need hearing help
• Direct members to our hearing aid center inside the store
• Interact with patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• Make 30-50 outbound calls daily
• Promote all Lucid Hearing products to members with whom they engage
• Educate members on all of our products (non‑hearing aid and hearing aid) when interacting with them
• Assist providers when necessary, calling past‑tested members, medical referrals to schedule return, etc.

• Medical, dental, vision and supplemental insurance benefits
• Company‑paid life insurance
• Paid time off and company‑paid holidays
• 401(k) plan with employer matching
• Continual professional development
• Career growth opportunities to become a leader
• Associate product discounts

• Willingness to learn and grow within our organization
• Sales experience preferred
• Stellar communication skills
• Business development savvy
• Appointment scheduling experience preferred
• A passion for educating patients with hearing loss
• Must be highly energetic and outgoing (a real people person)
• Be comfortable standing multiple hours

We are an Equal Employment Opportunity Employer.