Field Service Engineer, Senior

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A well-functioning Airborne ISR Operations centeris critical to enablethe DoW to achieve their missions, but how can an organization make sure theirnetworkand systemswillsupport their no-fail mission?

Proactive response and predictive mitigation, with the right equipment and software.

That’swhy we need you, an experienced Field Service Engineer with an operational mindsetwho knowswhat it takes toprovidethe best capability to our warfighters.

Asa Field Service Engineer on our team,you'lluse your experience in support of a mission criticalglobal C2

ISR Infrastructure to enable sensor data transport. Under broad direction, you will upgrade and expand network-wide infrastructure, troubleshoot and resolve complex issues, analyze current working infrastructure, and increase security, reliability, and availability for mission-criticalsystems.

Asa Field Service Engineer, you will influence team members, the customer, and vendors to define, analyze, and provide solutions for the customer’s sensor data transportrequirements. Your knowledge will come in handy as youoptimizeclient operations and support modernization.

That’swhy we need you, someone who understands what “No-Fail” means. Youoperatewith extreme ownership anddemonstratefull accountability for outcomes, proactivelyidentifyingproblems, driving solutions, and ensuring completion without reliance on external direction. You take personal responsibility for mission success, team performance, and deliverable quality—owning both successes and failures. Anticipate risks, remove obstacles, and act decisively to close gaps before theyimpactschedule, cost, or performance. Operate with a “no excuses” mindset whilemaintainingprofessional humility and continuous improvement.

Elevate team effectiveness by taking initiative beyond assigned responsibilities to support mission objectives.

Further your career with us as we helpthe DoWmaintaintheir network and support their critical partners.

Join us. The world can’t wait.

• 4+ yrs of experience with network systems supporting customers in a technical environment

• Experience troubleshooting signal flow from sensor to distribution router

• Experience with Military and Commercial satellite communications modems and antenna systems

• Secret clearance

• Bachelor’s degree and 3+ years of experience with systems administration, or 10+ years of experience in systems administration in lieu of a degree

• Secret clearance

• Ability to obtain a DoD 8570.01-M or DoDM 8140.03 Certification such as Security+ Certification within 30 days of start date

• Experience with network administration or network engineering, including leveraging monitoring, network diagnostic, and network analytics tools, and configuring and installing network devices and services such as routers, switches, firewalls, load balancers, VPN, or QoS

• Experience with VMWare NSX

• Experience with developing standard operating procedures (SOPs), quick reference guides, and training materials

• Experience with root-causeanalytic tools to measure article performance, deflection rates, and usage metrics

• Knowledge of Gem One and KG

• Knowledge of networking protocols such as IPSEC, HSRP, BGP, OSPF, 802.11, or QoS

• Knowledge of Radio Frequency theory

• Ability to analyze ticket trends and propose knowledge gaps or process improvement

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information;
Secret clearance is required.

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