Corporate and Industry Training Technician

Overview

Essential Duties— Duties may include, but are not limited to, the following:

• Assist the Department Chair in the development, planning, and implementation of goals and objectives related to the department/program.
• Perform overall coordination duties for the department program, including coordination of department course compliance files.
• Assist the Department Chair in the marketing of the assigned department/program; provide input on marketing materials and literature for distribution to potential students; make presentations to schools, organizations, and other contacts.
• Participate in program advisory committees, if applicable, for the department/program.
• Coordinate with Department Chair, faculty, and staff members to discuss and possibly implement procedures and suggestions for continuous process improvement from administrative staff/faculty regarding compliance.
• Provide input to the Department Chair on program budget needs to include supplies, equipment, travel, and other costs.
• Assist the Department Chair with class scheduling, synchronization, and the development and creation of class builds in support of departmental programs.
• Submit to the Department Chair a list of courses to be offered each term for publication in the CCE Catalog.
• Assist Department Chair during the registration process.
• Ensure that facilities are open and ready for class.
• Investigate and take action consistent with policy and practice when problems occur with students in the specified program, take appropriate action, and submit the necessary reports/documentation.
• Understand and be able to clearly communicate academic information, including possible programs of study, resources available to students, academic policies, and administrative practices.
• Communicate with other offices, departments, and academic divisions as needed in regards to individual student concerns.
• Confer with and provide administrative staff assistance and advice to the executive management staff on administrative matters; develop, prepare, and present recommendations and reports as requested.
• Coordinate assigned activities with those of other units, departments, and outside agencies and organizations.
• Provide administrative assistance to staff; provide assistance in researching and compiling information and reports for the Department Chair, Dean, and the Associate Vice President for Corporate and Continuing Education.
• Assist Department Chair with Professional Service Agreement (PSA), Purchase Orders (PO), and eProcurement actions as needed.
• Develop, coordinate, and participate in a variety of special research and administrative
• projects; compile and analyze data, and prepare related recommendations and reports.
• Direct and monitor programs, projects, activities, and other events as directed.
• Maintain all modified course outlines, supplies, materials, and textbooks to support the department and remain in compliance.
• Ensure departmental programs comply with MSSC guidelines and NCCER accreditation standards.
• Assist with the identification and recruitment of potential faculty for the department; participate in interview selection committees; and provide initial orientation and training to new hires.
• Maintain program compliance activities within the NCCCS criterion on a daily basis.
• Verify accuracy and timely submission of census date rosters and final grade rosters and compliance files for the Department Chair.
• Perform other duties as assigned by the Department Chair of Corporate and Industry Training.