Office Manager

Autism Center of Excellence is seeking a highly organized and people-focused Office Manager to support the daily operations of our Fayetteville, North Carolina clinic
. This is a full-time, on-site position and plays a critical role in ensuring a smooth, professional, and welcoming experience for families, staff, and visitors.

• Serve as the primary point of contact for families seeking ABA services
• Conduct intake calls, explain services, and guide families through next steps
• Track intake progress and support onboarding coordination
• Maintain accurate client and administrative records in internal systems
• Support scheduling and communicate updates with families and staff
• Oversee daily office operations and administrative workflows
• Manage office supplies, inventory, and clinic organization
• Act as a liaison between families, clinicians, and operations leadership
• Ensure professional, timely, and compassionate communication at all times

• Previous experience in office management, clinic administration, or healthcare operations required
• Strong organizational and multitasking skills
• Professional verbal and written communication skills
• Experience working with families or clients in a service-based or healthcare setting
• Ability to manage scheduling, records, and administrative processes
• High attention to detail and strong follow-through
• Ability to work cross-functionally with clinical and operational teams
• Commitment to confidentiality and HIPAA compliance

• Full-time, on-site position
• Competitive salary of $40,000–$45,000 per year
  , based on experience
• Medical, dental, and vision insurance (eligibility-based)
• Company-paid life insurance
• Paid Time Off (PTO)
• Company-paid holidays
• 401(k) eligibility after required service period
• Supportive leadership and mission-driven work environment