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Office Assistant II - Transit

Job in Fayetteville, Cumberland County, North Carolina, 28305, USA
Listing for: City of Fayetteville
Full Time position
Listed on 2026-01-22
Job specializations:
  • Administrative/Clerical
    Clerical, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Job Summary

INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED. A RESUME WILL NOT BE CONSIDERED IN DETERMINING YOUR QUALIFICATIONS FOR THIS POSITION.

The City of Fayetteville is currently recruiting for an Office Assistant II in the Transit Department to perform a wide variety of office assistant tasks in support of an office operation, program, or work unit. This role applies varied guidelines and program knowledge which may require some interpretation, research and analysis to resolve problems within the area of assignment.

Responsibilities
  • Screen visitors and telephone calls and route as appropriate; assist the public, other departments and divisions by providing information concerning services provided, explain departmental/divisional policies and procedures requiring some interpretation and use a variety of established guidelines. Resolve problems which may include gathering and researching background information.
  • Screen incoming mail and prioritize in order of importance.
  • Maintain a calendar of activities, meetings and various events for assigned department manager and make travel arrangements.
  • Schedule and arrange division activities, meetings, conferences and various work events.
  • Compose, prepare, review and distribute a variety of forms, reports, correspondence and documentation; proofread and verify accuracy of a variety of documents including general correspondence, memoranda, and reports; maintain/revise the records retention and disposal schedule; monitor, retain and purge records as needed.
  • Assist in the preparation of departmental budget; monitor expenditures.
  • Operate a variety of office equipment including copiers, scanners, facsimile machines and computers; input and retrieve data and text; organize and maintain filing.
  • Process accounts payables if required by department for which assigned; maintain related records and vendor files.
  • Prepare monthly invoices if required by department for which assigned; requisition supplies and materials as required.
  • Contact the public and outside agencies for the purpose of obtaining, clarifying, and providing information and making referrals.
  • Experience and Training

    Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

    • Experience: Two years of increasingly responsible experience in office support work.
    • Training: Equivalent to completion of the twelfth grade supplemented by specialized secretarial or office management training.
    Licensing & Certifications
    • Required: None.
    • Preferred: Bilingual certification;
      Computer training certification;
      Commissioned by the State of North Carolina as a Notary Public.
    Selection Process

    From the time of closing, the selection process is anticipated to last approximately 4 – 6 weeks. The process will consist of a panel interview and clerical tests which may include, but are not limited to: keyboarding, proofreading, spelling, MS Excel and Word. The selected candidate will be subject to a pre‑employment drug screen, background check and driving history check.

    Equal Opportunity

    An Equal Opportunity Employer

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