University Program Specialist

The Office of the Provost and Senior Vice Chancellor for Academic Affairs is the top administrative office for the Division of Academic Affairs. The purpose of the office is to provide oversight to all academic programs, services, and activities, including academic degree programs and non‑degree course offerings. Fayetteville State University offers 43 undergraduate degrees, 30 master’s degrees, and one doctoral degree through its College of Health, Science and Technology.

College of Humanities and Social Sciences, Broadwell College of Business and Economics, College of Education, and Graduate Studies to over 7,100 students, along with continuing education and pre‑college programs, and provides many academic support services inclusive of the admissions, registrar, and financial aid functions.

This position will be an SHRA administrative staff in the Office of the Provost and Senior Vice Chancellor for Academic Affairs, providing primary support for the Associate Vice Chancellor for Faculty & Academic Affairs, Chief Operations Officer and the Executive Director of Budget and Administrator, and the office overall relative to needs required by the Provost and Senior Vice Chancellor for Academic Affairs.

Special emphasis will be on customer service that requires communication, problem‑solving, information and records administration, and knowledge of university and division programs and services; work coordination for the supervisor; and office technology applicable to office operations, emphasizing budgets and accounting support.

• Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

• Strong customer service skills with the ability to work with others as part of a team.
• Strong management and organizational skills.
• Ability to successfully complete multiple tasks with established and changing deadlines.
• Demonstrated knowledge of and experience with administrative support practices and procedures.
• Demonstrated ability to handle information and documentation that are of a confidential and highly sensitive nature. Commitment to ensuring confidentiality and privacy are recognized and preserved.
• Proficiency and experience with Microsoft Office applications, including Outlook, MS Word, MS Excel, MS PowerPoint, or comparable software programs.
• Ability to handle challenging situations with initiative, professionalism, and diplomacy; prioritize and handle concurrent tasks in a timely manner; and use discretion regarding matters of a sensitive and confidential nature.
• Effective verbal and written communication skills, including proficiency with grammar, punctuation, spelling, and composition.

• Bachelor’s degree and 5-6 years of working experience in a student services environment. The degree must be received from an appropriately accredited institution.
• 5-6 years of working experience in a student services environment.
• Must have excellent interpersonal skills and abilities to make decisions necessary to handle a high volume of inquiries and make appropriate referrals.
• Executive assistant or lead administrative support experience.

Notice to Applicants:

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contacted if you are selected for the position and with your permission.

Closing Date: 01/04/2026

No

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

This position is subject to the successful completion…