Data Center Technician - Technical IT

Job Title:

Data Center Technician - Technical IT 3 - Night shift

Lithia Springs, GA

$33.00/hr.

- $36.00/hr.

The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions.

• Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails.
• Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
• Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components.
• Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance.
• Follows procedures to communicate, report, and elevate incidents to appropriate Datacenter Technician Leads

• High school diploma, GED, or equivalent.
• Basic knowledge of computer hardware, servers, and components.
• 1+ year(s) experience supporting IT equipment or related technology.
• Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word).
• Flexibility to work non-standard business hours that may include weekends and/or holidays.
• Previous datacenter experience is required.

• Monitor the system for equipment failure or errors in performance.
• Respond to program error messages by finding and correcting problems or terminating the program.
• Help programmers and systems analysts test and debug new programs.
• Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports

• Associate's degree in computer programming or equivalent training required.
• 5-7 years’ experience required.
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Basic ability to work independently and manage one’s time

• Opportunity to build a career in inventory management and asset tracking.
• Access to professional development programs and certifications.
• Engagement in a culture that promotes diversity and inclusion.
• Work in a dynamic environment with a focus on innovation and collaboration.
• Be part of a team that supports services for millions of customers worldwide.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!