Store Manager, Retail & Store Manager

Job Title

Store Manager

District Manager

Exempt

Develops and leads a team that consistently grows store profitability by providing the highest level of customer service and practicing efficient store operations by performing the following duties.

• Recruits, hires, trains, conducts performance reviews, counsels, disciplines, and terminates.
• Trains, coaches, and manages all associates in execution of daily tasks.
• Maintains proper RTO and Pawn inventory levels as directed by the General Office including vendors, P.O.'s, and receiving.
• Reviews daily reports and records to ensure adherence to store policies and procedures.
• Helps solve problems that affect the store's service, efficiency, and productivity.
• Ensures that physical facilities comply with safety codes.
• Responsible for the overall appearance of the store including the display of RTO and Pawn sales floor.
• Executes local store marketing aggressively.
• Provides and inspires outstanding service to our customers.
• Protects all company assets.
• Monitors RTO and Pawn delinquency rates and verifies that accounts are kept within company guidelines.
• Manages store fleet of vehicles.
• Works to reduce profitability losses due to theft, vandalism, or incorrect business procedures including loss prevention.
• Performs other related duties as assigned.

Directly supervises employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.