Retail Associate

Join to apply for the Retail Associate role at ROSS DRESS FOR LESS

Location:

Fayetteville, AR

$13.00/hr - $13.50/hr

Welcome to Ross Stores, Inc. We celebrate diversity and are committed to building inclusive teams. Our Retail Associate ensures all customers have a positive shopping experience, maintains a clean store environment, and supports our brand and operational goals.

• Practice safety first and report unsafe conditions to Store Leadership.
• Maintain awareness on the sales floor to support a secure shopping environment and keep egress clear.
• Treat all customers and associates with respect and courtesy; greet customers warmly with eye contact, a smile, and a friendly hello.
• Assist customers at the register and with merchandise inquiries; provide prompt, courteous service and resolve customer issues as needed.
• Represent and support the Company brand at all times.
• Perform cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high‑touch areas.
• Maintain a professional appearance and adhere to the Company’s dress code.
• Handle daily inventory sizing and recovery to keep the store organized and merchandised to standards.
• Expedite new merchandise receipts to the sales floor, merchandising items per presentation guidelines.
• Understand Loss Prevention Awareness, the Shortage Highway, and Store Protection Specialist standards.
• Safeguard confidential information, cash, card, and merchandise.
• Follow Mark‑Out‑of‑Stock (MOS) policies, process MOS merchandise, and notify Store Leadership of disposals.
• Maintain accuracy with cash, check, charge card, and refund transactions; handle bankable tenders with high awareness.
• Demonstrate urgency to maximize productivity and minimize workflow steps.

• Manages work processes.
• Business acumen.
• Plans, aligns, prioritizes.
• Builds talent.
• Collaborates.
• Leads by example.
• Communicates effectively.
• Ensures accountability and execution.

• Communicate friendly, respectful, cooperative manner with customers, associates, and leadership.
• Perform basic mathematical calculations commonly used in retail.

• Use all store equipment, including PDTs, registers, and PCs.
• Stand, walk, and move around the store up to 100% of working time.
• Regularly bend, squat, kneel, climb, carry, reach, and stoop.
• Occasionally push, pull, and lift over 25 pounds.
• Use janitorial equipment, rolling racks, ladders, and other supplies.
• Specific assignments may require additional qualifications and skills.
• Stockroom shifts: push, pull, and lift over 20 pounds.

• None.

This job description summarizes primary duties and responsibilities. It is not exhaustive; duties may change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience.

We comply with all laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), veteran status, marital or domestic partnership status, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, and other protected categories.