Senior Manager Gas Operations

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Provide overall leadership and management for gas operations. Plan and direct all local operation personnel in the construction, maintenance and operation of gas systems. Actively participate as a member of the leadership team.

Pay Range: $128,000 - $211,450 (This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job‑related knowledge, skills, experience, and internal equity.)

Reporting Relationship: General Manager of Operations

Location: Fayetteville, AR

Relocation Assistance: Relocation assistance is available based on individual circumstances! Details to be shared during the offer process.

• Provide overall leadership, management and direction for the Gas Operations Team.
• Develop leadership skills for direct and indirect reports.
• Participate in the strategic planning and budget processes for proactively contributing to the establishment of strategic goals for the company.
• Establish business goals and objectives for gas operations that compliment overall goals and objectives. Communicate, monitor and review goals and objectives on an ongoing basis to ensure they are consistent with the overall goals and objectives.
• Monitor and be accountable for the preparation of annual operating and capital budgets. Enlist support, analysis and recommendations from the Gas Utilities, Construction Services and Engineering groups into the preparation of annual operating budgets.
• With support from the Gas Utilities groups, direct the development and execution of short‑term and long‑range planning for gas distribution systems.
• Assist the General Manager of Operations in creating, implementing and managing employee development plans to ensure the safe, reliable and cost‑effective delivery of services to customers.
• Work closely with the leadership team and the Utilities Groups to efficiently integrate the work process and activities with other Utility group jurisdictions. Specific attention should be focused on the improvement of operational efficiencies, heightened safety awareness and performance, reduction of costs, enhanced regulatory relations and delivery of excellent customer service.
• Create and maintain a workplace environment within the gas operations group that promotes diversity, safety, fair and equal treatment of employees, open communications and the highest standards of ethical behavior.
• Ensure all policies, procedures and work rules are clearly communicated and applied consistently throughout the gas operations group.
• Strive to maintain the highest standards in the employee appraisal system. Ensure performance appraisals contain specific and measurable goals, as well as suggestions for the improvement and continue development of the employee.
• Maintain strict compliance with all environmental and governmental regulations, corporate policies and procedures and laws.
• Champion an environment within the gas operations group that encourages new innovations and ideas.
• Provide overall leadership, management and direction. Plan and direct all local operations in construction, maintenance and operation of the gas system.
• With support from the Gas Utilities Groups, monitor all applicable rules, regulations and codes that govern gas construction, maintenance and operation. Ensure operations and maintenance procedures reflect compliance and all personnel are adequately trained.
• Ensure that financial, operational, safety and customer service goals are developed, communicated, monitored and achieved.
• With the support from the Gas Utilities Group, provide direction and oversight for the gas maintenance programs. Ensure that the planning, management and…