Receptionist; FM South

Receptionist (FM South)

Job Location:

US-AR-Fayetteville

:

Category:
Customer Service/Support

Position Type:
Regular Full-Time

Organization:
Family Medicine South

Our busy Family Medicine clinic is looking for a friendly, dependable Medical Receptionist to join our front office team.
Prior healthcare experience is a plus!

We are a high-volume, multi-provider clinic known for exceptional patient care, strong teamwork, and very low staff turnover.

You’ll be joining an incredible group of people who share a common vision:
to make our clinic the best in Northwest Arkansas.

• Team culture is our strength: You’ll work with an extraordinary group who genuinely support one another.
• Shared mission: Our staff takes pride in making our clinic the best in Northwest Arkansas.
• Low turnover: People stay because it’s a great place to work.
• Stable, Monday–Friday schedule with no nights or major holidays.
• Fast-paced, rewarding environment where you’ll make a real impact every day.

MANA Family Medicine Clinics provide comprehensive healthcare for every member of the family at all stages of life. At Family Medicine, our specialty focuses on men, women, and children. The family doctors and their care staff have a passion for providing equality healthcare to their patients and to Northwest Arkansas.

Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices.

By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

• Comprehensive Benefits –
  • Medical & dental
  • 401(K) match and profit sharing
  • Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
  • Employer paid life, long-term & short-term disability benefits
• Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you;
  Dell, ATT, Verizon, and many more!
• One‑On‑One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

MANA is an equal opportunity employer.

• Greet patients warmly and help create a welcoming, professional environment
• Manage check-in and check-out, verify insurance, and ensure all required consents are completed
• Answer and route phone calls, schedule appointments, and support patient needs
• Collect copays and balances; maintain accurate patient information in the EMR
• Assist with referrals, records requests, scanning, faxing, and other front office duties
• Communicate effectively with providers, nurses, and clinic leadership
• Protect patient confidentiality and follow all HIPAA guidelines
• Support front office operations in a fast-paced, team-oriented environment

• Previous medical office and/or strong customer service experience preferred
• Excellent communication and multitasking skills
• High attention to detail, accuracy, and professionalism
• Positive attitude and willingness to be part of a supportive, close-knit team
• Dependability and a commitment to great patient care