Patient Care Coordinator

Overview

We are seeking a passionate Patient Care Coordinator to join our growing team. We believe our kiddos and their families deserve the highest quality of care delivered with compassion, excellence, and reliability. This position is open to both experienced nurses and newly minted nurses; a successful mix of talented and motivated individuals is the most important factor in finding the appropriate candidate for this opportunity.

If you believe you possess the necessary talents and drive to succeed in this position please don’t hesitate to contact us. Kids Unlimited Learning Academy (KULA) is an early intervention day treatment clinic for children with special needs. Once children are referred to KULA by their primary care physicians, they must receive a developmental screening and may be scheduled for therapy evaluations at KULA or bring recent therapy evaluation reports done elsewhere.

To receive Early Intervention Day Treatment habilitation services, a child must have a documented developmental disability or delay, as shown on the results of an annual comprehensive developmental evaluation and qualify for at least one therapy service. Those services include (but are not limited to) fine motor delays, sensory disorders, gross motor delays, speech-language delays, hearing disorders, feeding disorders, developmental delays, cognitive delays and medical needs.

KULA typically treats children from birth to Kindergarten. However, we try to expand our services during the summer months to include elementary school-aged children with special needs. If you have a child who may benefit from our services, we would love to hear from you.

Initiates and maintains direct communications with businesses, professional, social, charitable, public, religious, and private organizations to market services to the community. Serves as liaison between staff and families and outside sources that are enrolling patients. Works closely with professional staff for patient monitoring and coordination of services. Assists in the investigation of absences of patients and remedies problems when appropriate. Facilitates patient access to community resources.

Assists families with social service forms and paperwork.

• Manages referral process for potential patients and existing patients by coordinating with local physicians.
• Schedules evaluations for potential patients and completes intake process, if indicated.
• Completes PA packet on each prospective EIDT patient.
• Accepts all initial and re-evaluation reports.
• Maintains current EIDT PA on each patient by submitting updated information packets with requests for continuation for AFMC prior to the expiration date.
• Monitors and tracks each patient’s prior authorization denials and approvals and discharge date.
• Requests extensions and modifications to PAs when necessary.
• Provides quality assurance by performing chart reviews on each patient chart. Requests missing documentation and error corrections from individuals responsible for providing it.
• Develops an MTP for each CHMS patient. Obtains signature and sends copy home to parent.
• Maintains Evaluation Tracking form for each EIDT patient.
• Completes appropriate paperwork when patients are discharged from the Academy. Sends parent surveys and discharge summaries.
• Initiates and maintains relations with various businesses, professional, social, charitable, public, religious, and private organizations to market clinic services to the community.
• Works closely with professional staff for patient monitoring and coordination of services.
• Organizes and coordinates audiology services and follows up with the PCP and parent/guardian, as indicated.
• Interacts with patient family unit for scheduling of family psychotherapy appointments and maintains direct contact for changing family dynamics.
• Monitors the daily well-being of patients and identifies need for social intervention if necessary.
• Keeps in contact with DFCS as necessary to monitor ongoing services to patients and families at risk.
• Investigates patient
  
  Absences and follows up, as needed.
• Maintains adequate list of community resources and facilitates patient access to…