Access Coordinator III; Northwest, AR

Closing Date: 02/01/2026

Type of Position: Clinical Staff - Medical Ancillary Support

Job Type: Regular

Work Shift: Day Shift (United States of America)

Sponsorship Available: No

Institution Name: University of Arkansas for Medical Sciences

Department: REP | NWA Fayetteville Office Admin

University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

• Health:
  Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement:
  Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

We are seeking a detail‑oriented individual to join our team as an Access Coordinator III at UAMS Fayetteville Family Medical Center. In this data‑entry‑focused position, you'll support patient care activities by ensuring accurate and efficient handling of billing processes and medical records/referrals. This role provides comprehensive administrative and operational support while serving as a key point of contact for patients and the public.

• Perform accurate data entry for billing processes, including reviewing financial and billing data, preparing and reconciling charges, and supporting timely claim processing.
• Manage patient records and referrals, ensuring appropriate documentation is obtained, transmitted, and maintained to support continuity of care.
• Serve as a point of contact for patients by greeting, assisting, and coordinating appointments in person and via phone.
• Collaborate with clinical and administrative teams to resolve issues, improve workflows, and enhance the patient experience.
• Support clinic operations and access to services by performing additional duties as needed.

Minimum Qualifications:

• High school diploma/GED
• Three (3) years of customer service experience, preferably in registration, billing, or scheduling in a healthcare environment.
• Must be able to sit continuously and work on a computer throughout the day.

Knowledge, Skills, & Abilities:

• Proficiency in data entry and accuracy in handling billing and medical records.
• Knowledge of billing processes, claim preparation, and revenue integrity principles.
• Strong organizational and multitasking skills to manage multiple priorities.
• Excellent interpersonal and communication skills for patient and team interactions.
• Ability to collaborate with clinical and administrative staff to resolve issues and improve processes.
• Familiarity with medical records management and referral coordination.
• Commitment to supporting access to care and UAMS's mission of exceptional service.

Commensurate with education and experience.

• Resume

• List of three Professional References (name, email, business title)
• Proof of Veteran Status

Please contact ask recruitment for any recruiting related questions.

Annual TB Screening, Criminal Background Check.

This position is subject to pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non‑discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.