HEI Program Coordinator in Industrial Engineering

Summary of

Job Duties:

The HEI (Higher Education Institution) Program Coordinator provides administrative support for the Department of Industrial Engineering primarily in the Undergraduate Studies program. This position develops procedures to support degree audits, student advising, and management of student records. This position communicates curriculum changes, program updates, class schedules, class assignments, and class reports. In addition, the Program Coordinator performs program research and data collection to compile reports for departmental, campus and external agencies including accreditation reviews.

This position collects data and monitors the progress of meeting Student Learning Measures (SLM) for accreditation.

The employee will manage the central office, serve as the first point of contact for visitors, students, faculty, & staff, and provide administrative support for the department. This includes purchasing office supplies, textbooks, regalia, etc., assisting faculty and staff with special projects, reconciling procurement and travel cards, maintaining physical spaces by making recommendations for improvement and coordinating any needed repairs to provide resolution in a timely manner, and other similar duties as assigned.

The Program Coordinator will coordinate departmental events for a broad range of stakeholders including industry, alumni, faculty/staff and students. Duties include securing venues, negotiation with vendors, contract execution, and event management, ordering food, awards, etc. Oversee support staff and delegate responsibilities appropriately.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Minimum Qualifications:

• The formal education equivalent of a bachelor's degree with a major in business, sociology, public administration, or related field from an accredited institution of higher education
• At least two years of experience in program administration or related area

Applicable equivalencies may be considered on the above qualifications.

Preferred Qualifications:

• At least two years working in an administrative role in higher education
• Previous University of Arkansas experience using system software
• Experience as a project manager
• At least 2 years event or conference coordination experience

Knowledge, Skills & Abilities:

• Knowledge of program degree requirements and equivalencies
• Knowledge of campus and community resources
• Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs
• Ability to handle records, materials, and issues in a discrete and confidential manner
• Ability to provide a consistently high level of courteous, professional, and cheerful customer service to internal and external constituents
• Ability to evaluate collected information and formulate into recommendations
• Ability to compile information into report form
• Ability to execute projects in a timely manner within budget and following policies for compliance

$41,200 year