Senior Digital Account Manager

The ideal candidate will possess strong agency experience, a solid understanding of social and digital advertising, great written skills, sharp attention to detail and a genuinely creative streak. Youll take a consultative role with clients and manage a portfolio of accounts, supporting the wider team to deliver high-quality outcomes for clients. Youll typically be project-managing activity for multiple clients at once, so being organised, calm under pressure and able to juggle tasks will be key.

Key Skills Strong understanding of digital advertising, social media platforms and brand activity Experience managing client accounts and overseeing work delivered by team members Confident written and editing skills, with a sense of what works across platforms Creative thinking and familiarity with well-known marketing tools Knowledge of SEO, Organic Social Media & Digital Advertising practices Ability to analyse data and interpret performance stats Exceptional attention to detail Excellent interpersonal and communication skills Confident working to tight deadlines without compromising on quality Adaptability across different services, sectors and client needs Responsibilities As a Senior Account Manager, your role is to lead and guide and report on client activity.

Youll work closely with our paid media, social SEO & brand specialists to make sure projects run smoothly and clients feel fully supported. Day-to-day responsibilities include:
Acting as the main point of contact for your clients, building strong, trusted relationships Leading the strategy and direction across paid media, social and SEO activity, ensuring the teams output meets the brief Overseeing work delivered by channel specialists, checking quality, accuracy and brand alignment Briefing internal teams clearly and ensuring all activity is delivered on time and to a high standard Reviewing performance reports prepared by the team and turning insights into clear, actionable recommendations for clients Running regular client calls, catch-ups and review meetings Managing timelines, budgets and expectations, and keeping clients updated as work progresses Collaborating with creatives, strategists and performance teams to shape campaign ideas and refine ongoing activity Spotting growth opportunities within your accounts and working with senior leadership on next steps Attending client events and industry conferences when needed Benefits 25 days holiday plus bank holidays Birthday Off Office closed over Christmas & New Year without using your holiday allowance Annual salary review on your anniversary Government workplace pension Regular team socials Hybrid working (3 days in office, 2 from home) Regular staff training and full development programme Team-building volunteer days