Mercedes Diagnostic Technician

Job Description:

Location: 555 N West Bourne Circle, Farmington, Utah 84025

Employment Type: Full Time

Pay Range: $100,000 - $160,000

WHO WE ARE:
Mercedes-Benz of Farmington is a world-class, "Best of The Best" award winning dealership. We're driven by our values;
We are a Competitive group - We want to WIN. We are Adaptable - Willing to change if there is a better way to deliver a great experience for our guests. We are Consistent - We do it right or fix it fast. We are Respectful - Teamwork is key to our success. And finally, we want to demonstrate Empathy - The power of authentic connection.

We're building a world-class team - we operate out of the nicest Mercedes-Benz dealership in Utah, equipped with great employee and guest amenities, including an in-house work-out facility. Our organization is a place with limitless advancement opportunities...if you're looking for a home, not just a job, we hope you will consider Mercedes-Benz of Farmington.

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WHAT WE ARE LOOKING FOR:
A Mercedes Master Technician with 5 years of Mercedes Diagnostic experience. This position is responsible for troubleshooting vehicle issues and fixing them; well-versed in complex mechanical and electrical systems of vehicles; excellent problem-solving abilities; must be a good communicator, able to explain to customers issues with their vehicle; at all times providing an exceptional customer experience.

Why Mercedes-Benz of Farmington?

• Generous sign-on bonus and/or relocation bonus for well-qualified Mercedes-Benz Master Technicians!
• Clean, Modern Facility with state-of-the-art Mercedes diagnostic equipment
• Health & Wellness:
  Medical, Dental, and Vision
• Supplemental Benefits:
  Life Insurance, Disability, Accident, Critical Illness
• Retirement: 401(k) with company match
• Lifestyle Perks:
  On site Gym, employee vehicle discounts, and generous paid time off (PTO)

Job Requirements

• System Diagnostics:
  Utilizing computerized tools to troubleshoot engine, electrical, chassis, and transmission systems.
• Repair and Maintenance:
  Performing complex repairs and routine maintenance based on diagnostic results.
• Technical Analysis:
  Interpreting diagnostic codes and technical manuals to identify faults.
• Customer Communication:
  Explaining technical issues, repair needs, and cost estimates to customers and service advisors.
• Quality Control:
  Road-testing vehicles to ensure repairs meet manufacturer standards.
• Documentation:
  Keeping accurate records of diagnostics, repairs, and parts used.
• Inform the Shop Foreman of difficulties with repairs and the need for additional repairs.
• Comebacks: limit comebacks to less than two percent as defined by the shop foreman.
• Self-development: attend training seminars, shop meetings, and service schools.
• Team Effort: demonstrate a concern for meeting team/departmental needs through activities such as accepting overtime, following up on needed parts, helping other technicians, and training apprentices.
• Practice safe work habits, follow the company's safety policies, and use personal protective equipment as required.
• Model professionalism and approach all situations as a representative of the company
• Adhere to the Company's Core Values of Empathetic, Competitive, Adaptable, Consistent and Respectful.

Qualifications

• Mercedes Master Technician with 5 years of experience.
• The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident.
• The self-concept of professionals should be coupled with concern for quality service and customer satisfaction.
• A complete and up-to-date set of tools.
• Must possess and maintain a valid driver's license.
• Must possess and maintain an acceptable Motor Vehicle Record (MVR).
• Ability to drive manual transmission vehicles.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Adequate physical ability including sufficient manual dexterity to operate hand tools, machinery, computers, diagnostic tools, and other shop machines in order to perform the requisite job functions.
• Visual acuity to see details of objects that are less than a few feet away. Requires extended visual inspections of work area and components, as well as reading and entering information on computer screens.
• Must be able to sit or stand in a stationary position for extended periods of time.
• Adequate physical ability to maneuver inside, outside, and under a vehicle as required for diagnosis and repair.
• Requires frequent reaching, bending, repetitive hand movements, twisting, standing, walking, sitting, squatting, pushing, and pulling exerted regularly throughout a regular work shift.
• Requires frequent lifting and carrying items weighing up to 50 pounds unassisted.
• Ability to work in extreme weather conditions in both summer and winter.
• Regular, punctual attendance is…