Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process customer transactions quickly, accurately, and efficiently.
- Understand and operate the Point of Sale (POS) system, handling various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, coupons, and loyalty offers according to company policy.
- Adhere to company limits on cash shortages and overages, working honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay current with ads and promotions.
- Comply with food safety regulations and safety procedures.
- Identify unsafe conditions and notify management.
- Inspect equipment regularly and report repairs needed.
- Create a welcoming environment for customers and assist with product inquiries.
- Follow all applicable laws and company policies.
- Work effectively in high-paced and stressful environments.
- Manage conflicts cooperatively and professionally.
- Maintain honesty and integrity with customer and business information.
- Follow directions and seek help when needed to resolve issues.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of Kroger, we are dedicated to diversity, innovation, and creating positive experiences for our customers and team members.
BenefitsWe offer comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.
Additional Details- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Other - Industries:
Retail
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