Donut Finisher
Listed on 2026-01-19
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Additional Considerations (if any): Overnight Shifts, Must be 18+
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description Job TitleDonut Finisher
DepartmentBakery
FLSANon-Exempt
General FunctionResponsible for finishing donuts, bagels, and danishes to be sold to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies- Partnerships
- Growth mindset
- Results oriented
- Customer focused
- Professionalism
Accountable and
Reports to:
District Store Director;
Store Manager;
Assistant Managers of Perishables, Store Operations, and Health Wellness Home;
Bakery Department Manager;
Baker;
Apprentice Baker
Positions that Report to you:
None
- Provides prompt; efficient; and friendly customer service by exhibiting caring; concern; and patience in all customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner; whether the encounter takes place in the employee’s designated department or elsewhere in the store.
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Answers the telephone promptly when called upon; and provides friendly; helpful service to customers who call.
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
- Prepares work area and equipment for donut finishing.
- Removes donuts and rolls from freezer and prepares for finishing.
- Place Danish and cinnamon rolls in proof box.
- Heats donuts and rolls in oven prior to glazing or icing. Ice and garnish rolls for the donut case.
- Review special orders and prepare as needed.
- Cleans work area.
- Prepares icings and glazing area for the next day.
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
- Adheres to company policies and individual store guidelines.
- Reports to work when scheduled and on time.
- Works with customers at the counter as necessary.
- Assists in other areas of store as needed.
- Performs other job related duties and special projects as required.
- Must be able to follow written; verbal or diagrammatic instructions; several concrete variables.
- Must be able to perform simple addition
and subtraction; copying figures; counting and recording. - Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
High school or equivalent experience and six months or less of similar or related experience.
Physical Requirements- Must be able to physically perform medium work exerting up to 40 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects.
- Visual requirements include clarity of vision at a distance of less than 20 inches and more than 20 feet with or without correction; color vision.
- Must be able to perform the following physical activities; stooping; reaching; standing; walking; pushing; pulling; lifting; grasping; feeling; and repetitive motions.
Has daily exposure to noise and equipment movement hazards. There is weekly exposure to dangerous chemicals/solvents.
EquipmentOven and glazing table.
ContactsHas daily contact with customers.
The anticipated hourly starting wage for this position is $13.50 to $16.80 depending on experience.
For information on company benefits visit Benefits | Hy-Vee.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
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