EMT-B - Urgent Care

Overview

At Convenient

MD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. We’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

Convenient

MD is seeking a dedicated EMT-B to join our growing healthcare team, delivering exceptional urgent care to patients across New England. This role offers a unique opportunity for EMTs to expand their clinical skills, working closely with providers and clinical staff to deliver high-quality patient care.

In this position, you will play a critical role in a collaborative environment that prioritizes professional growth, teamwork, and the ability to make a real impact on patients’ lives. If you’re a skilled and compassionate EMT ready to take your career to the next level in a fast-paced urgent care setting, we encourage you to apply!

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications. Explain prescribed medications, dosage instructions and potential adverse reactions. Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care. Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.
• Clinical Responsibilities: Support clinical operations and patient care. Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs. Perform basic clinical procedures such as taking vital signs, obtaining medical histories, and assisting with minor medical procedures. Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.
• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care. Communicate effectively with providers and other healthcare professionals to relay patient information and updates. Collaborate with providers on discharge plans and may help with discharge. Welcome and support the training of new team clinic team members.

• Must be able to work 12-hour shifts in consecutive and/or non-consecutive days.
• Shift requirements by employment type:
  • Full-time: three (3) 12-hour shifts per week, with at least four (4) shifts per month on a Saturday or Sunday.
  • Part-time: two (2) 12-hour shifts per week, with at least two (2) shifts per month on a Saturday or Sunday.
  • Per diem: four (4) 12-hour shifts per month, ideally one shift per week.
• Flexibility to work nights, weekends, holidays.
• If needed, must be able to work at a minimum of three (3) other Convenient
  
  MD locations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute.

• Education: High school diploma or GED required.
• Certification or demonstrated prior experience: Nationally certified and licensed EMT with at least one (1) year as an EMT.
• Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online-only classes.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness with colleagues and patients.
• Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
• Effective communicator and cross-collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellent team player: Enjoys…