Residential Drain Technician

Overview

Looking to advance your career as a Residential Drain Technician
? Join Call The Bee
, a leading provider in the Apex Service Partners network, and take the next step in a role where your expertise truly makes an impact
. We’re seeking a motivated, skilled drain professional who takes pride in solving problems, serving customers, and continually growing their technical abilities.

• Drain Cleaning & Clearing - Perform residential drain cleaning using cable machines, high‑pressure jetting equipment, and other tools to clear blockages in sinks, tubs, toilets, main lines, and sewer systems.
• Sewer Line Diagnostics - Conduct sewer camera inspections to identify root intrusion, pipe damage, blockages, and system defects.
• Troubleshooting & Problem Solving - Diagnose drain and sewer issues, determine root causes, and recommend effective solutions to restore proper flow.
• Preventative Maintenance Services - Provide routine drain maintenance, including descaling, root treatment, and system flushing to prevent future issues.
• Customer Communication - Clearly explain findings, recommended services, and repair options to homeowners while maintaining a friendly, professional demeanor.
• Cost Estimates & Recommendations - Prepare accurate service estimates and educate customers on long‑term solutions such as sewer repair, replacement, or preventative maintenance plans.
• Service Titan Documentation - Use Service Titan to document work performed, update job notes, track service history, and manage customer interactions.
• Equipment Care & Safety - Maintain drain‑cleaning equipment, follow safety protocols, and ensure all work complies with local codes and industry standards.
• Customer Service Excellence - Deliver exceptional service, resolve concerns promptly, and ensure a positive customer experience from start to finish.

• Experience - 2-3+ years of experience in drain cleaning, sewer maintenance, or a related residential service role.
• Certification - must have applicable certification in CT
• Technical Skills - Proficiency with cable machines, jetters, sewer cameras, locators, and other drain‑cleaning tools.
• Service Software - Experience with Service Titan or similar field‑service software preferred.
• Communication Skills - Strong ability to communicate clearly with customers and team members.
• Attention to Detail - Ability to accurately diagnose issues and perform work that meets safety and code standards.
• Customer‑Focused Mindset - Commitment to delivering high‑quality service with professionalism and a positive attitude.
• Driver’s License - Valid driver’s license with a clean driving record.

• Medical, Prescription, Dental & Vision Insurance - Comprehensive coverage with minimal out‑of‑pocket costs.
• Disability & Term Life Insurance - Added financial protection for you and your family.
• Matching 401(K) Program - Competitive retirement savings plan.
• Ongoing Training & Development - Opportunities to expand your drain‑cleaning and diagnostic skills.
• Paid Holidays & PTO - Generous paid time off to support work‑life balance.

Join our team at Call The Bee and become part of a company that values its employees, supports professional growth, and delivers exceptional service to every customer. Apply today and build your future with a trusted leader in home services and the Apex Service Partners network.

Call The Bee may conduct a pre‑employment background check and drug test, subject to applicable laws. Call The Bee is an equal opportunity employer committed to creating an inclusive and diverse workplace.

Compensation: USD $25.00/hr – USD $40.00/hr.