IT Assets Management Specialist

Job Summary

The Senior Technology Deployment Specialist is responsible for the complete lifecycle of computing and mobile devices, ensuring timely procurement, preparation, and delivery of ready‑to‑use technology to the workforce. This role emphasizes efficiency in provisioning large volumes of devices, maintaining compliance, and enabling optimal user adoption through effective training.

• Procurement & Inventory Management
  • Source and procure computing and mobile devices in alignment with organizational standards and budget.
  • Maintain accurate asset records using ITAM tools (e.g., Service Now, Intune, SOTI, Zendesk).
  • Ensure compliance with licensing agreements and vendor contracts.
• Device Preparation & Deployment
  • Configure and prepare devices for immediate use, including OS installation, security enrollment (MDM), and application setup.
  • Activate lines, assign devices, and ensure connectivity (Wi‑Fi, eSIM, Ethernet).
  • Coordinate large‑scale provisioning for new hires and organizational events (e.g., Tech Day).
  • Ship peripheral equipment and ensure complete desk setup prior to deployment.
• User Enablement & Training
  • Deliver engaging onboarding sessions and presentations to large groups of employees.
  • Create user‑specific welcome sheets and provide credentials for essential systems (Pennant, HHC, Pointcare, HCHB, SSO).
  • Conduct initial sign‑ins and troubleshoot access issues promptly.
  • Train users on device functionality, security practices, and productivity tools for optimal utilization.
• Device Return & Lifecycle Management
  • Receive and log returned equipment, inspect for damage, and verify asset details.
  • Wipe data, reimage devices, and confirm compliance with security standards before redeployment.
  • Identify opportunities for refurbishing and cost optimization, documenting savings and sustainability benefits.

• High Communication
  
  Skills:
  
  Ability to clearly convey technical concepts and engage large audiences.
• Technical Competence:
  Strong knowledge of IT hardware/software, asset management tools, and security standards.
• Certifications:
  
  ITIL or equivalent certifications preferred.
• Training Expertise:
  Skilled in delivering effective end‑user training sessions.

• Bachelor’s degree in information technology, Business Administration, or related field.
• 4+ years of experience in IT asset management or IT operations.
• Proficiency in tools such as Service Now, Intune, SOTI, Zendesk, Excel, Verizon Business Portal, AT&T Premier Business Portal, Inv Gate.

• Empowered, autonomous leadership supported by centralized resources
• A work‑life balance that supports personal well‑being
• Full benefits package: medical, dental, vision, 401(k) with match
• Generous PTO, holidays, and professional development
• A culture built around our core values—CAPLICO:
  • Customer Second
  • Accountability
  • Passion for Learning
  • Love One Another
  • Intelligent Risk Taking
  • Celebrate
  • Ownership

Pennant Services supports over 180 home health, hospice, senior living, and home care agencies across 14 states. Our Service Center model allows local leaders to lead, while we provide the centralized clinical, HR, IT, legal, and compliance support they need to succeed.

Learn more at:

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.

More information about The Pennant Group, Inc. is available at