Accts Receivable Team Lead​/PA Non Medicare Billing

Accts Receivable Team Lead / PA Non Medicare Billing – Hartford Health Care

Location:

9 Farm Springs Rd, Farmington (10566)

Work where every moment matters. Hartford Health Care is Connecticut’s most comprehensive healthcare network, with more than 40,000 colleagues who share a common pride in the work they do. You’ll join a dynamic system that supports its hospitals, medical groups, and home‑care services.

Assists the Accounts Receivable (AR) Follow Up/Denials Supervisor with the day‑to‑day operations of the AR Follow Up & Denials specialist team (Levels 1, 2 and
3). Responsibilities include monitoring timely, accurate collections from third‑party payers, resolving outstanding insurance claims, and ensuring compliance with federal, state and payer regulations. The role also involves Epic quality assurance, vendor management, and project coordination to improve processes and performance.

• Assists in the timely realization of payment for over $550 million in active inventory and $70 million in denials.
• Supports the supervisor in implementing and monitoring goals, tracking trends, and improving quality and productivity.
• Documents and implements policies, manages individual performance expectations, and coaches staff.
• Builds vendor relationships and performs ad‑hoc analyses and projects as needed.
• Communicates effectively with staff, management and external customers, modeling teamwork and customer service.
• Leads daily huddles and undertakes any additional duties assigned.

• Minimum:
  High school diploma, GED or equivalent.
• Preferred:
  Associate’s degree in health‑care administration, business management or finance, or equivalent revenue‑cycle experience.

• Minimum: 4+ years in medical billing or accounts receivable within a facility or professional health‑care revenue‑cycle setting.
• Preferred: 4+ years of similar experience and 1‑3 years of supervisory experience in a billing/AR setting.

• Preferred:
  American Academy of Professional Coders (AAPC) or American Health Information Management Association (AHIMA) certification.

• Proficient in Epic; experience with Resolute Hospital and Professional billing modules is preferred.
• Excellent analytical, problem‑solving, communication (written and verbal), and interpersonal skills.
• Knowledge of state and federal billing regulations, insurance claim processing, negotiated agreements, and third‑party reimbursement.
• Strong leadership, project management and time‑management abilities.
• Computer proficiency (Word, Excel, PowerPoint, etc.) and the ability to learn continuously in a fast‑changing environment.
• Capacity to work independently, handle pressure, and effectively manage difficult situations.
• Commitment to organizational values and the promotion of a positive customer‑service culture.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Accounting/Auditing and Finance
• Industries:
  Hospitals and Health Care

We take great care of careers. With locations throughout the state, Hartford Health Care offers exciting opportunities for development and growth—helping bring new technologies and treatments to countless patients. We provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.