Assistant Store Leader

Assistant Store Leader – Kroger Mountain View Foods

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation and human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration and Human Resource-related duties. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Assist store manager & associates in achieving a favorable customer shopping experience and develop associate interest in customer service/relations to enhance Kroger’s best-in-class reputation.
• Assist store manager in leading teams in planning, implementing and executing merchandising/operating initiatives.
• Assist store manager with developing action plans/communications to on Associate Insight survey results.
• Work with department heads/store associates to identify store opportunities, develop timely solutions and create action plans to ensure plan implementation.
• Role model and demand the highest level of customer service and solve associate/customer issues and concerns.
• Manage total store operations in store manager’s absence.
• Achieve or exceed weekly, period and annual sales, wage budgets, profit budgets and other targeted goals (e.g., safety, shrink).
• Drive sales by working with department managers to produce and maximize sales and profits, reduce shrink and improve each store department’s contribution.
• Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) and other targeted goals.
• Analyze and respond to the competitive landscape within district and division.
• Demonstrate inclusionary leadership; expect inclusive behavior from associates.
• Utilize coordinators and other field staff to ensure store departments achieve sales/profit goals and ensure implementation and execution of division merchandising plans.
• Promote and support strong relationships with local community organizations in the store’s surrounding area.
• Assist in building proactive and productive relationships with union representatives and business agents if the store is covered by a collective bargaining agreement.
• Communicate necessary information to associates to help them effectively carry out duties.
• Serve as liaison to store, district managers and coordinators on the effectiveness of division merchandising/operational plans and programs.
• Assist store manager in staffing, reducing turnover and increasing retention.
• Provide timely individual and department performance feedback to department heads and associates.
• Assist with labor management and supply costs on a daily basis to meet customer service and financial targets.
• Ensure store compliance and associate knowledge of federal, state, and local laws, enterprise policies, and the United States Code.
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.

• High school diploma or GED.
• One year of experience as a department manager, service manager, or equivalent experience.
• Store manager, district manager or direct manager approval.

• Retail management experience and knowledge of all aspects of store operations.
• Staff supervisory experience.

• Wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through the Employee Assistance Program and free confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career through the industry-leading Continuing Education program.
• Vast potential for growth through an abundance of industry-leading training programs and diverse career pathways.

Mid-Senior level

Full-time

Sales and Business Development