Agency Director, In-Home Care Agency

Overview

Caring Senior Service of Oakland County South is seeking a full-time In-Home Care Agency Director to lead and grow our local office. This is a high-impact leadership opportunity ideal for someone with strong business acumen, hands-on care experience, and the ability to lead a team in a rapidly growing, mission-driven organization.

As Agency Director, you'll be responsible for overseeing and optimizing all aspects of local operations—from care coordination to financial performance—while building a strong, client-centered culture. You ll lead with empathy and excellence, ensuring the agency meets both regulatory requirements and the high standards of Caring Senior Service.

• Drive operational excellence through planning, audits, system oversight, and process improvements
• Inspire and lead a team of office staff and caregivers, promoting accountability and growth

• Conduct in-home consultations and safety assessments with compassion and precision
• Ensure caregivers are trained, motivated, and delivering exceptional service

• Ensure ongoing compliance with all state, federal, and local regulations
• Maintain all required licenses, accreditations, and documentation

• Manage billing, payroll, and collections
• Monitor budgets and margins to ensure sustainable growth and profitability

• Act as the local face of the agency—developing referral relationships, representing the brand, and driving local outreach

• Minimum of 5+ years in leadership/management, in healthcare, senior care, or service operations
• Demonstrated ability to lead and develop high-performing teams

• Direct experience providing care to seniors is required

• Self-starter with strong problem-solving
  , communication
  , and decision-making skills
• Organized, adaptable, and results-oriented
• A leader who leads by example—with empathy, integrity, and a drive for excellence

• Reliable transportation to conduct client visits across Wayne, Oakland, and Macomb counties
• Able to lift up to 50 lbs, stand/sit for extended periods, and drive as needed
• On-call duties required, including occasional nights and weekends
• Compensation: $55,000 – $60,000 annually
  , based on experience
• Monthly performance program and operational efficiency bonus opportunities, which can add up to $5,000 annually based on results
• 401(k) retirement plan (eligible after 1 year of service)
• Paid time off and holidays
• Meaningful work that makes a difference in the lives of seniors and their families

At Caring Senior Service
, you don t just manage operations—you create meaningful impact. We are a mission-driven organization focused on helping seniors remain healthy, happy, and  Agency Director, you will:

• Lead with purpose
  —directly improving the lives of seniors and their families
• Shape the future of our Oakland County South location, with the autonomy to build and grow
• Be part of a trusted national brand with 30+ years of excellence in senior care
• Enjoy a collaborative, supportive culture that values innovation and leadership

This is more than a job. It s a chance to lead with heart, grow a business, and be a vital part of something that truly matters.

Apply Today

To be considered, please submit your resume and a brief cover letter outlining your relevant experience and why you re passionate about leading in senior care.