Customer Relations Associate

Job Description

JAN-PRO Detroit is seeking a full-time Customer Relations Associate. The role involves inspecting the work of Certified Business Owners and their employees, supporting operations and customer service, and interacting with stakeholders using technology. The position requires reliable transportation and a valid Michigan driver’s license.

Hourly rate: $20/hour. Use of a Jan‑Pro company vehicle during work hours. Full‑time employees are eligible for health insurance, life insurance, PTO, and a 401(k) with match.

• Inspect work conducted by business owners and employees.
• Support JAN‑PRO operations and customer service activities.
• Communicate findings to stakeholders.
• Maintain accurate records of inspections.

• Outgoing, positive personality with strong communication skills.
• Comfortable using technology and interacting with various stakeholders.
• Reliable transportation and valid Michigan driver’s license in good standing.
• Full‑time availability:
  Monday‑Friday, 9:00 a.m. – 5:00 p.m.

• Health insurance, life insurance, PTO.
• 401(k) with match.
• Opportunities for growth in a collaborative environment.

JAN‑PRO Detroit is a commercial janitorial services company providing cleaning services to local businesses and selling supplies through JAN‑SUPPLY Detroit.

Submit your resume if you want to work in a fun collaborative environment with room for growth!