Salesforce Administrator

Overview

Job Summary The Salesforce Administrator is responsible for supporting the operational excellence, process efficiency, and data driven decision-making across the sales organization. This role administers the sales systems (Salesforce), reporting, and forecasting ensuring that sales teams have the tools, insights, and processes they need to perform at their best. The role requires strong analytical and problem-solving capabilities, paired with strategic thinking, solid business acumen, and a comprehensive understanding of sales processes and CRM data.

Salesforce Platform Administration

• Integrate and manage supporting sales tools, including Zoom Info, Linked In Sales Navigator, Pardot (Account Engagement), Introhive, Outlook Integration and e-signature or proposal platforms (e.g., Docu Sign, Conga)
• Configure and customize Salesforce using declarative tools (Flows, Validation Rules, Dynamic Pages, Custom Report Types)
• Maintain profiles, permission sets, licenses, roles, and sharing settings to ensure proper data access and compliance
• Manage release updates and assist with testing new Salesforce features
• Work cross-functionally with developers and architects to deliver enhancements to production environment
• Participate in UAT and release deployment activities
• Assist with import, update, clean and transform data activities using Data Loader, Data Import Wizard, or third-party tools

• Partner with sales, marketing and client services teams to align Salesforce functionality with business needs and to ensure smooth data flow and reporting alignment
• Support daily operational requests such as user setup, record updates, and troubleshooting

• Partner with IT and data teams to maintain CRM-data alignment with the data warehouse, ensuring reliable and consistent metrics across systems
• Assist in maintaining data integrity, manage user access, and ensuring governance standards are followed to ensure accurate reporting
• Assist with the development and release of reports and dashboards for performance tracking and executive visibility

• May lead and supervise subordinate team members

• Work is conducted in a professional office environment with minimal distractions

• Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time
• Must be able to lift up to 15 pounds at a time

• Limited travel may be requested for attending events, conferences, or internal meetings

• Bachelor’s degree in business, information systems, computer science, or a related field, or equivalent professional experience
• 5+ years of relevant experience
• Proven ability to analyze complex issues, think critically, and develop practical, scalable solutions
• Proficiency with Salesforce declarative tools and data management utilities
• Strong understanding of data governance, reporting, and automation best practices
• Excellent communication skills with the ability to translate technical concepts for business audiences

• Advanced degree in business, information systems, computer science, or related discipline
• Experience leading or supporting Salesforce data governance or automation initiatives
• Background working in cross-functional environments bridging technology and business operations

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities and activities may change at any time with or without notice.

UHY is one of the nation’s largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients’ business challenges.

As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms.

• POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued.
• Attractive Compensation Packages Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual.
• COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.