Import Duty Recovery & Customs Analyst

Overview

• Local hybrid candidates (2 days per week in-office, typically Wednesdays and Thursdays), or
• Remote candidates based in the Eastern Standard Time (EST) zone.

Selected candidates will interview via Microsoft Teams. Interviews are typically conducted one-on-one; however, the department may elect to use a panel interview format if required.

This position is a temporary contractor role with minimal likelihood of conversion to a full-time employee (FTE). The initial contract term is one year
, with the potential for extension based solely on departmental needs and leadership discretion.

In addition to meeting the qualifications outlined below, an outstanding candidate will demonstrate advanced expertise in extracting, analyzing, and interpreting data from Power BI and Excel in support of high-volume operational initiatives.

We are seeking an experienced contract professional to support a high-volume U.S. import duty correction, protest, and recovery initiative
. This role is responsible for administering, tracking, reconciling, and reporting on import duty refunds and post-entry filings with U.S. Customs and Border Protection (CBP), as well as supporting Sales and Accounting teams with related commercial settlements.

The position requires strong analytical capability, attention to detail, and the ability to work independently in a fast-paced, results-oriented environment. The role will leverage Excel, Power BI, and the CBP ACE system extensively.

Import Duty Corrections & Recoveries

• Support and oversee customs brokers handling high-volume post-entry duty corrections, including Post Summary Corrections (PSCs),
  protests
  , and refund claims
  .
• Track, reconcile, and report on import duty payments, post-summary corrections, protests, recoveries, and aging settlements with CBP.
• Monitor CBP status updates, liquidation timelines, and refund postings.
• Investigate and resolve discrepancies between CBP data, internal financial records, and customer-provided data.
• Conduct research and generate reports within the CBP ACE portal to validate corrections, liquidations, protests, and payments.
• Support issue resolution with customs brokers related to filings, corrections, and documentation.
• Collaborate with PASA customs specialists and brokers to ensure accurate, reconciled reporting across CBP ACE, brokers, customers, and internal accounting teams.

• Develop, maintain, and refresh Excel- and Power BI-based dashboards to provide visibility into duty recovery pipelines, aging, approved versus denied claims, realized recoveries, and customer reimbursements.
• Perform trend and root-cause analysis to identify systemic duty and compliance issues.

• Provide clear, concise updates to Trade Compliance, Finance, and Commercial stakeholders.
• Prepare summary reports and presentations for leadership review.
• Support audits, internal reviews, and documentation requests related to duty recovery activities.

• Familiarity with or functional experience in:
• U.S. trade compliance
• Customs brokerage or post-entry operations
• Import duty recovery or protest administration
• Hands-on experience with the CBP ACE system preferred (not mandatory at start).
• Working knowledge of:
• Post Summary Corrections (PSCs)
• Protests and liquidation processes
• Power BI experience
  , including dashboard creation and reporting.
• Proven ability to manage and reconcile large data sets with a high degree of accuracy.
• Strong written and verbal communication skills.

• Experience supporting high-volume importers or multi-entity organizations.
• Familiarity with Section 301, 232, and IEEPA tariffs
  , including exclusions and refunds.
• Background in one or more of the following: finance, accounting, audit, customs compliance, or data analytics.
• U.S. Customs Broker License and/or advanced data analytics experience supporting customs compliance operations.
• Self-directed and able to operate effectively with minimal onboarding.
• Comfortable working within a defined, time-limited engagement.
• Strong analytical judgment and exceptional attention to detail.
• Ability to translate complex customs and trade data into clear financial and operational insights.
• Centralized duty recovery tracking and reporting framework.
• Power BI or Excel dashboards for leadership and Finance visibility.
• Accurate reconciliation of CBP refunds to internal accounting reserves and OEM customer debits.
• Supporting schedules for customer settlements and accounting tie-offs related to CBP refunds and OEM customer debits.