Banking Customer Support Specialist II

An established industry player is seeking a dedicated Contact Center Agent Tier 2 to enhance customer satisfaction through exceptional service. In this dynamic role, you will engage with customers by phone, addressing their banking inquiries and ensuring compliance with regulations. The position demands strong active listening, empathy, and problem-solving skills to effectively manage a high volume of calls in a fast-paced environment.

Join a team that values collaboration and strives to exceed customer expectations while enjoying a structured work schedule that may include overtime and weekends. If you're passionate about delivering remarkable customer service, this opportunity is perfect for you.
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