Theatre Coordinator; FOH

Overview

We're looking for an enthusiastic Theatre Coordinator to be a key player in making our events at the Hawk Theatre truly special. In this role, you'll assist with front-of-house operations, setting up the lobby for concerts and ensuring everything is welcoming for our patrons. You'll work closely with the theatre manager, helping with box office tasks and greeting guests as they arrive.

Your excellent customer service and problem-solving skills will be essential as you guide our team of front of house assistants and keep everything running smoothly. If you're passionate about live events and enjoy working in a vibrant atmosphere, we'd love to have you on board!

• Under the direction of the Farmington Hills Special Services Cultural Arts Supervisor and Cultural Arts Coordinator, oversee all aspects of front of house management for concerts and events at the Hawk Theatre.
• Set up the lobby for concerts, communicate with and assist box office and building staff when necessary, greet and assist patrons, and direct front of house assistants on duties and placements.
• Resolve ticketing issues and ensure smooth front-of-house operations during events.

• Required experience in live events. Experience in event management or front of house coordination preferred.

• High School Diploma or equivalent preferred.

• Must have exceptional customer service skills. Must have exceptional problem-solving skills and be able to work on a tight timeline.

• ASAP
• Evenings Thursday - Sunday, approximately 10-24 hours per week depending on concert/event schedule.