Customer Experience Advisor: Inbound Chats & Appointments

A leading automotive dealership in Farmington Hills is seeking a Full Time Customer Experience Advisor. In this role, you will engage customers through internet inquiries and online chats, ensuring they feel valued from the outset. You're expected to manage follow-ups via email and phone, set sales appointments, and keep accurate records within the dealership's database. The ideal candidate will possess excellent communication and problem-solving skills with a strong emphasis on customer service.

This position offers a competitive hourly pay of $19.00 - $20.00 and comprehensive benefits including medical, dental, and more.
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