Finance Operations Analyst

Overview

Headquartered in Farmington Hills, Michigan, RHP Properties is the nation's largest private owner and operator of manufactured home communities. With more than 375 communities across 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

We are presently seeking an Operations Analyst. Provide advanced administrative, analytical, systems, and operational support for leasing documents, rent increases, utilities, notices, and related data across a multi-state property portfolio, ensuring accuracy, compliance, and continuous process and systems improvement.

• Maintain and update lease templates, addenda, riders, and notices as directed
• Implement approved document changes into property management systems and shared libraries
• Track document versions, effective dates, and usage
• Prepare document packets and materials for internal and community use

• Analyze data related to rent increases, utility charges, and fee structures across communities
• Run, reconcile, and validate reports to ensure rent increase calculations and utility billing accuracy
• Identify root causes of data, system, or process errors and recommend corrective actions
• Assist with system testing, validation, and deployment of rent increase, utility, and document-related enhancements
• Enter and maintain lease and document data within property management systems
• Run reports and review data for accuracy and discrepancies
• Perform routine audits to ensure correct documents are in use
• Support document automation and e-signature workflows
• Troubleshoot basic system issues and escalate as needed

• Analyze existing systems and workflows to identify opportunities for automation and efficiency gains
• Partner with leadership, vendors, and IT to support process improvement and automation initiatives
• Follow established workflows and procedures consistently
• Maintain trackers, logs, and records related to documents and notices
• Identify gaps, errors, or inefficiencies and flag them for review

• Manage intake and tracking of document and notice requests
• Coordinate with internal departments and community teams
• Support onboarding of new communities and operational transitions
• Assist with maintaining internal process documentation and reference materials
• A minimum of 4–6 years of high-level administrative, operations, or data-focused experience required

• High school diploma or GED required
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office required, specifically Excel, Word, and Outlook
• Detail-oriented, linear thinker with strong organizational, time management, analytical, and follow-through skills
• Must be a self-starter and a quick learner
• Ability to work in a fast-paced environment, managing multiple priorities with little oversight
• Experience in property management, real estate or regulated environments, preferred
• Familiarity with document management systems or e-signature platforms, preferred

• Access to benefits including medical, dental and vision insurance