Chiller Technician; Commercial Job Farmers Branch area,Texas USA,Trades / Skilled Labor

Position: Chiller Technician (Commercial)

Position Summary:

Under minimal supervision, performs diagnostic and service work on commercial (5+ tons) HVAC equipment and accessories. We are specifically seeking a Chiller Technician with strong experience in commercial refrigeration systems, VRF (Variable Refrigerant Flow) service, and advanced system diagnostics. Communicates with commercial customers to answer questions, resolve problems, and ensure complete customer satisfaction. Promotes products and services to customers. Works under the direction of the Field Supervisor or General Manager.

Key Responsibilities:

Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner

Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment—including chillers and VRF systems—as well as accessories in an accurate and timely manner

Inspects equipment and performs diagnostics to identify potential problems and prevent premature or unexpected breakdowns or callbacks

Completes routine maintenance and equipment cleaning as needed or required

Responsible for delivery and removal of parts and equipment needed to complete service work

Using hand-held device, records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer

Communicates with dispatch while on duty to ensure dispatcher has an accurate status report of activities and availability

Responsible for delivering excellent customer service and sustaining high levels of customer satisfaction

Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from service visits

Qualifications:

High school diploma or GED with additional training and 2 to 5 years’ experience in HVAC with technical training certification required

Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area

EPA and safety certifications required

Strong background in chiller systems, commercial refrigeration, and VRF technology is highly preferred

Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories

Proficient mechanical aptitude and the ability to operate all necessary tools and equipment

Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant, and duct systems on HVAC equipment

Proficient and able to start up and balance airflow and properly align belts and pulleys on all systems with minimal supervision

Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, steam/hot water systems, humidifiers, and related equipment

Effective communication skills to communicate with customers and resolve issues or concerns

Effective and efficient time-management and organizational skills

Valid driver’s license with acceptable driving record

Available to work flexible hours and on-call shifts as needed

Physical ability to climb ladders, maneuver in tight spaces, and lift up to 75 pounds

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