P&C Inside Sales Manager

Overview

Insure One, a part of Confie—one of the largest privately owned insurance brokerages in the United States, has been serving clients for over 30 years, with a growing network of locations across the country. Our team consists of local, knowledgeable insurance professionals who deliver exceptional service, competitive rates, and personalized coverage options. We are committed to building lasting relationships with clients and providing a white-glove experience that prioritizes individual needs.

Join the winning team at Insure One Insurance Services America, part of Confie, which has been ranked #1 on Insurance Journal's Top 50 Personal Lines Agencies for the ninth consecutive year, and #1 in Insurance Journal’s Top 100 Property/Casualty Agencies for 2024.

• What We Offer:

• Competitive pay with performance-based bonus opportunities
• Ongoing training and mentorship to support personal and professional growth
• Growth-oriented culture with internal promotion opportunities
• Comprehensive benefits package including medical, dental, vision, and life insurance
• 401(k) plan with competitive employer match
• Paid time off including holidays, vacation, and personal time
• Annual incentive trip for top performers
• Fitness perks with a corporate discount at 24-Hour Fitness
• Employee Assistance Program offering confidential support at no cost
• Perks including access to disability, hospital indemnity, critical illness, accident, and universal life insurance plans, as well as pet insurance

The pay range for the Manager of Inbound Sales is $50,000 - $110,000+ / year + performance-based bonuses.

The role will be based onsite at 11511 Luna Road Suite 500, Farmers Branch, TX 75234.

Insure One is seeking a results-driven Property & Casualty Insurance leader to manage our Inbound Sales call center team in Farmers Branch. This role is responsible for driving revenue growth through team coaching, performance management, and sales execution. The Manager of Inbound Sales will lead strategic initiatives, improve lead conversion, and ensure a strong customer and team experience. You will also set and execute short- and long-term revenue goals while developing your team to meet sales expectations.

• Supervise the daily performance and productivity of the Inbound Sales team to ensure alignment with revenue goals and sales standards
• Drive business growth by coaching the team to convert inbound leads and educate customers on insurance products that meet their needs
• Mentor and develop team members to consistently achieve sales targets while delivering a positive customer experience
• Develop and execute strategic sales plans, monitoring KPIs to ensure performance and goal attainment
• Address escalated sales-related issues with professionalism, ensuring timely and effective resolution that supports both customer satisfaction and sales outcomes
• Lead the execution of Branch Operational Excellence (BOE) standards to maintain high levels of compliance, efficiency, and performance across the sales team

• High school diploma or equivalent
• Active Property & Casualty license
• 3+ years of experience in P&C sales, preferably Personal and Commercial lines
• 3+ years of experience managing or leading a sales team
• Call Center experience
• Proven ability to generate new business, retain existing clients, and cross-sell insurance products
• Strong prospecting, lead generation, and closing skills
• Exceptional communication skills with the ability to influence and build relationships
• Detail-oriented with excellent organizational and time management skills
• Self-motivated and results-driven, with a focus on achieving sales targets
• Ability to work in a fast-paced environment while maintaining high service standards

• Bachelor’s Degree
• Experience Managing a call center team
• Experience handling multi-carrier, multi-state quoting preferred

Note: Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.