Collections Specialist

SNI Companies is partnered with a Media company looking to add an experienced B2B Collections & Customer Service professional who thrives in a high-volume, client-facing environment and truly believes in a "customer is right" mindset.

• Managing full-cycle B2B Accounts Receivable, including collections, dispute resolution, and follow-up
• Delivering an exceptional B2B customer experience through clear, professional communication
• Handling high-volume collections while maintaining positive client relationships
• Using advanced Excel skills, including heavy pivot table work, to analyze and manage AR data
• Working within SAP and other company systems to track and resolve account activity
• Ensuring compliance with GAAP and SOX standards
• Owning issues end-to-end until full resolution is achieved and the customer is satisfied

• 5+ years of B2B services rendered experience
• Strong full-cycle AR experience, including audit responsibilities
• Advanced Excel skills required (pivot tables are a must)
• Experience working with SAP or similar ERP systems
• Excellent communication skills and a customer-first mindset
• Ability to work independently in a fast-paced, high-volume, constantly changing environment