Multi-Unit Team Leader

Join us to apply for the Multi-Unit Team Leader role at H&R Block.

Our Company

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We foster a high-performing, connected culture where everyone feels they belong.

We are committed to continuous improvement through our long-term strategy, Block Next, which focuses on innovation, client experience, and sustainable growth. We aim to elevate our work, service, and leadership in the industry.

If you are curious, creative, and proactive about making a difference, we invite you to join us.

A Typical Day...

As a Multi-Unit Team Leader, you will lead three H&R Block tax offices, managing teams to accelerate their seasonal tax business. You will oversee staff development, ensure excellent client service, and meet growth objectives. Prior tax experience is not required.

You will start part-time in the fall and transition to full-time during tax season, working evenings and weekends as needed. This role requires in-person work.

Preferred Qualifications...

• Experience managing multiple teams in retail, restaurant, banking, or related industries.

Responsibilities...

• Manage staffing, operations, and logistics for multiple offices with support from Associate Team Leaders.
• Collaborate with the District General Manager on growth plans and community involvement.
• Assist in recruiting and performance management.
• Train and coach associates, lead team meetings, and manage schedules and labor.
• Travel between offices as needed.
• Prepare tax returns if qualified, after completing required training.

Required Skills and Experience...

• People management experience with a focus on development.
• Ability to execute growth strategies and lead a growth-oriented culture.
• Strong decision-making, communication, and customer service skills.
• Proficiency in MS Office.
• Bachelor’s degree or equivalent experience; tax training certification if preparing returns.

Benefits...

• Health, wellbeing, and financial wellness programs.
• Additional benefits include 401(k), stock purchase, and discounts.

Our Community...

We promote a culture of trust, care, and diversity, fostering an environment where everyone belongs. We are committed to equal opportunity employment.

If you are eager to make an impact, H&R Block is the place for you.

Note:

Completion of tax courses or assessments does not guarantee employment.

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