More jobs:
IT Site Support Specialist
Job in
Farmers Branch, Dallas County, Texas, USA
Listed on 2026-03-12
Listing for:
Formfactor Inc
Full Time
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Project Manager
Job Description & How to Apply Below
** IT Site Support Specialist
** is the primary IT representative for the Form Factor Farmers Branch site, responsible for ensuring reliable day-to-dayThis role serves as the
** single point of accountability for site IT services**, interfaces directly with local business leaders, and collaborates closely with centralized Infrastructure, Cybersecurity, and Enterprise Applications teams. The IT Site Lead balances hands-on technical support with project execution and stakeholder engagement.
*
* Key Responsibilities:
** Translate business needs into clear IT requirements and solutions. Identify opportunities to improve service quality, stability, and user experience.
Contribute to global IT process improvements and knowledge sharing.
*
* Preferred Qualifications:
*** Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.
* 5–8 years of progressive IT support or infrastructure experience.
* Experience serving as the primary or sole IT resource at a site or location.
* Strong knowledge of:
Windows and macOS endpoint environments, Networking fundamentals (LAN/WAN, WiFi, troubleshooting), Microsoft 365 and collaboration tools, and ITSM tools and service management processes.
* Handson experience supporting infrastructure upgrades or site-based projects.
* Experience in manufacturing, semiconductor, or engineering environments.
* Familiarity with Intune or endpoint management platforms, Enterprise networking and server environments, AV, lab, or specialized equipment support, and Vendor coordination or light project management experience.
*
* Working Conditions:
*** Onsite presence required to support daily operations.
* Occasional after-hours or weekend support for maintenance or critical incidents.
* Ability to lift and handle IT equipment as needed.
** Farmers Branch, TX
** Benefits offered for this role include medical, dental, vision, EAP, short-term and long-term disability, life insurance, flexible spending and savings accounts, 401(k), ESPP and paid time off.
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