Bilingual Medical AssistantCall Center

Job Overview

Seeking a healthcare professional who provides administrative and clinical support to healthcare practitioners and patients in a office setting medical facility.

Administrative Duties:

• Answering telephones and making outbound calls
• Updating and maintaining medical records and patient information
• Managing patient flow in the workflow process

Clinical Duties:

• Preparing patients for medical consultations or review with healthcare professional
• Reviewing vital signs such as blood pressure, pulse, and temperature
• Collecting and preparing medical data and information from patients
• Instructing patients on home care procedures

Communication and Interpersonal

Skills:

• Communicating with patients to obtain medical history and explain procedures
• Providing patients with information and education regarding their condition and treatment plan
• Collaborating with other healthcare professionals to provide optimal patient care
• Maintaining patient confidentiality and privacy at all times

To be a successful medical assistant in this position, one must possess strong communication, organizational, and multitasking skills. In addition, attention to detail and the ability to work in a fast-paced environment are crucial. This candidate must also have a strong understanding of medical terminology, anatomy, and pharmacology to perform their duties effectively.

• High School diploma or equivalent

• Spanish speaking required

• At least 18 years of age

• 1 year experience as a medical assistant or medical office staff

*** This is not a remote position