Customer Service and Sale

Responsibilities:

• Support the assigned sales representatives with daily status updates
• Manage accounts – Set up, update changes, update pricing, and monitor margins on the account
• Troubleshooting transactions, order history, and online orders
• Key in orders from customers and salesmen (phone, fax, or email).
• Key in samples and returns
• Managing and set up online account
• Set up CPM and Rebate contracts
• Work closely with internal/external customers to build and maintain customer loyalty
• Provide basic product information to customers
• Understand product and service offering available to customers
• Some inside sales required
• Product training and research
• Problem solving/decision making skills – ability to decide on best course of action required to solve the problem
• Other duties as assigned from time to time
• Provide exceptional customer service

Requirements:

• Perform Multi Tasks
• Ability to prioritized work load
• Organizational skills and strong attention to details
• Strong verbal / written communication skills, bi lingual a plus
• Strong customer service focus
• 2+ experiences
• MS Office proficiency
• Benefits

APPLY NOW!!!