Project Manager and Client Support Manager - Manufacturing

Overview

Company Description Founded in Sydney in 1975, Baresque has evolved into a global design brand and leading supplier of architectural finishes, acoustic solutions, and decorative surfaces. Our materials transform commercial spaces — from workplace to hospitality and beyond — through innovation, sustainability, and a passion for design. With strong foundations in Australia and the U.S., and an established foothold in Europe, we’re entering an exciting phase of expansion.

We’re now seeking a driven European Sales Manager to champion growth, strengthen partnerships, and elevate Baresque’s presence across the continent.

• Team Leadership — Lead, mentor, and manage Project Managers and Client Support to ensure a unified, high-performing team.
• Set clear goals, provide feedback, and drive a positive, collaborative culture.
• Oversee weekly WIP reporting and act as the main point of escalation for complex issues.

• Operational Excellence — Review and ensure accuracy of quotes, jobs, and order allocation within company guidelines.
• Oversee quoting, invoicing, payment requests, and processing for standard and custom projects.
• Track customer orders from entry to delivery and maintain stakeholder communication.
• Develop and implement customer-centric processes that improve efficiency and satisfaction.

• Cross-Functional Collaboration — Serve as liaison between Client Support, Sales, Production, and other departments.
• Support Sales with inquiries and quoting needs; assist in resolving product issues.
• Provide feedback to management and Product Managers on process improvements and product changes.

• Training & Development — Partner with People Operations to deliver structured onboarding and upskilling for the team and relevant departments.

• Business Improvement — Work with leadership to refine policies, improve workflows, and drive operational efficiency.
• Analyse product- and process-related issues to identify improvement opportunities.

• Excellent communication and interpersonal skills.
• Professional, organised, logical, and efficient manner.
• Intermediate computer skills (Word and Excel) with accurate typing ability.
• Strong numeracy skills.
• Accountability for tasks and ensuring that timelines are met.
• High level of customer service.
• 3+ Years Management Expereince in relevant field

• Salary: $110,000
• Please provide a cover letter when applying for this role.

• Join a global company with a boutique spirit — where creativity meets commercial drive.
• Work with design-forward, sustainable products trusted by architects and designers worldwide.
• Be part of a supportive international team that values innovation, trust, and excellence.

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