Claims Supervisor

Bluefire is part of the Confie family of insurance companies. At Bluefire, our employees enjoy a positive, dynamic, inclusive, and collaborative workplace where performance is rewarded, continued learning is promoted, and employees have exciting opportunities for advancement. Confie is one of the top five insurance brokers in the United States, but we didn’t achieve this milestone by chance. We believe that our success is due to the talented people on our side and our positive corporate culture.

We also have one of the most diverse employee teams in the insurance industry. Our employees enjoy competitive pay and a convenient work-life balance in their schedules. We also offer a robust benefits package that includes:

• Health Care: Choices among several medical, dental, and vision plans.
• Retirement Plan: A 401K plan with a percentage of company-matched contributions.
• Fitness: A corporate gym discount to make staying active more accessible.
• Mental Health Support: 12 therapy sessions and 13 additional psychiatric sessions.
• Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost.
• Flexible
  
  Schedule:
  
  Monday to Friday
• Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance.

As we continue to grow and extend our reach, our priority is focused on recruiting talented and driven people to add to our team and build them up for success.

Responsible for management of day-to-day operations within a specific claims unit

Provides training and direction to claim representatives;
Coaches and develops direct reports

Maintains performance metrics for supervised staff

Ensures accuracy and consistency in the assignment of the claims process

Completes process and holistic audits

Evaluates files for settlement authority

Oversees and direct claims according to organizational standards, procedures and guidelines

Ensures the unit's work is completed accurately and in full compliance with all state statutes and regulations

4-year degree or equivalent experience

3 - 5 years claims management experience required

Knowledge of applicable industry regulatory requirements

Ability to read, analyze and interpret general business periodicals, technical journals/procedures, and financial reports and data

Ability to write reports, business correspondence, and procedures

Ability to effectively present information and respond to questions from management, employees, clients, customers, and the general public

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to interpret an extensive variety of financial, legal and technical information

Possess strong analytical and negotiation abilities

Ability to work independently, think creatively and exercise strong, sound judgment

Demonstrated strong interpersonal and communication skills, both verbal and written

Possess strong orientation to customer service

Possess good organizational and time management skills

Ability to process high volumes of work while meeting deadlines

Strong technical aptitude in regards to software applications such as the Microsoft Office Excel, Word, Outlook, and Power Point

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie’s use of these computer systems should contact Human Resources at

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.