Affiliate Relations Specialist

Join to apply for the Affiliate Relations Specialist role at Marmic Fire & Safety Co.

Are you committed to community safety? We work hard to protect clients, customers, and teammates from fire hazards by installing, maintaining, and inspecting fire suppression systems. Our fire suppression systems ensure uninterrupted operations in businesses you likely visit, and our technicians take pride in their communities, prioritizing safety for all. If you share this passion and commitment, let's talk about how you can join us in our mission and build your future with us!

The Marmic Affiliate Relations Specialist is responsible for the recruiting, contracting, administration and general support of Marmic’s subcontracted Affiliate Network. They will ensure recruiting processes are followed while working with other team members to maintain a strong and diverse service network with emphasis on professionalism and service execution.

• Support operations by recruiting new affiliates for areas of coverage needed
• Ensure all contracts are received, updated and current
• Manage and update COIs, licenses and any other required subcontractor paperwork
• Train (or retrain) affiliates as required in the usage of the company software portal
• Resolve any concerns or issues from affiliates as prompted
• Maintain a strong business relationship and general rapport with our service partners
• Support operations in the execution of monthly KPI’s by ensuring affiliates are responsive
• Work with mapping software to ensure a minimum of primary and secondary coverage across the major MSAs and beyond
• Utilize affiliate network management and oversight as a means to develop a pipeline of business partners for acquisition targets via business reviews and ongoing dialogue
• Support Acquisitions Integration team as required
• Ensure all affiliates are engaged and supported through company wholesale opportunities
• Support operations for emergency situations whereby immediate coverage for an individual customer site
• Support branches by way of coverage maps and territory breakout to better ensure gaps in coverage or service lines are documented and maintained
• Create bulletins and communications as needed to ensure training and other associated activity with the service network is administered as required
• Meet or exceed all departmental KPI’s as assigned
• Maintain professional quality relationships with Branch and Affiliate Partners at all times.
• Other duties and projects as designated

The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

• Prior sub-contractor management experience preferred
• Must be highly organized
• Must have strong work ethic
• Must be well organized and a self-starter
• Detail oriented, professional attitude and reliable
• Extremely proficient in Excel, Google Sheets, Microsoft Word, and Google Docs
• Possess strong problem-solving skills
• Ability to communicate professionally and effectively
• Ability to develop strong working relationship with subcontractors and internal team members
• Ability to speak and write English.
• Ability to work in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
• Ability to interact professionally in high stress situations
• Able to shift focus from proactive to reactive activity on a daily basis
• Excellent negotiation skills
• Capability of thriving in a team environment where there are interdependencies with coworkers that are striving towards a common goal each day
• Driven by results
• High School Diploma or equivalent required, undergrad in business management or similar fields encouraged.

• Paid Weekly.
• Tele-Health services if Healthcare coverage is elected.
• 401K plan with up to a 4% company match.
• Medical, Dental and Vision Insurance effective the first of the month following your start date.
• Employee Ownership Program
• Accrual of up to 13 days of Paid Time Off (PTO) in your first year.
• 7 Paid Holidays.
• Company Uniform and Boot allowance.
• All…